Paddock Motorcycles LTD is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Baught a bike. They went bump while it was under warranty still. I now have a 500pound bill for stator reg rectifyer replacement which paddocks should have sorted for me for free. I hear a rumor they re opened under the name pro moto down by bulls bank industrial estate. I used them for years with no issues. Gutted dosent even cover how I feel
The company never paid my finance off , been trying to contact them no answer on what app or calls, Can any one tell me if the company is still open thanks
Absolutely brilliant team to deal with. Luke and Ellie are both friendly welcoming and honest salespeople. I have recently px’d my bike with them. Craig brought my new bike to me and he was very helpful indeed. Excellent team
Great service, bought A new Yamaha r125. delivery date as stated. Luke was friendly and helpful and Ellie was great and responsive.
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paddock-mcs.co.uk138 total • Write a review
Purchased my new Tenere from Joe and the team at the end of November 2021 This was the first time I had delt with this dealership, and second time last week for the 600 mile service. I Have to say on both occasions the service from the Team was fantastic, nothing was too much trouble. Great customer focused Dealership.
Date of experience: January 17, 2022
Total rubbish customer service. Do not buy from paddock motorcycles Yamaha you WILL be dissatisfied. The manager is a b.....d with an attitude problem who is trying to make up for something 😂. If you cannot deal with customers honesty then your in the wrong game sunshine 👍
Date of experience: January 14, 2022
Via finance, great customer service, stunning bike arrived in superb condition, really, really, REALLY happy with the whole process. Highly recommend. Thanks Joe and Team. Rob - Dec 2021
Date of experience: December 3, 2021
Thanks to joe and the team at paddocks for the Yamaha tracer 900 gt excellent service and communication from day one I would highly recommend anyone to buy a bike from them will definitely going back for my next bike
Date of experience: November 23, 2021
Bought their GSX-S1000 2018 online and everything went very smooth along with sending me a video clip as they carry out checking the bike. A very professional and honest service.. Next time I buy a bike again and will go to them.. They are the most trusted and honest service… They were aware that I’m deaf and unable to hear the phone, so everything was done on text. Highly recommended them
Date of experience: November 20, 2021
US
Bought a new bike online. Excellent communication throughout and very professional service, no drama at all. Bike delivered on time and in perfect condition, very polite and friendly service throughout. More than happy with the whole process.
Date of experience: October 4, 2021
My son-in-law and myself both had our motorbikes MOT at paddocks pleased with service and advice, for myself my bike will be serviced and MOT there each year
Date of experience: September 22, 2021
US
I'm delighted that we have a professional and trustworthy team so local to take care of my bike needs. First experience was a slow flat tyre that Gage vulcanised when I limped down on my Blade and I was back out there again in 45minutes..I have since had a few bigger jobs undertaken with the usual speedy service. Joe is always on the ball too..just a perfect set up there and wow the Yamaha Niken and R1. Had a test ride on those and I was blown away.
Date of experience: September 8, 2021
Bought a big bang R1 a couple of months back, superb purchasing and after-sales experience and an excellent all round and well looked after bike. Highly recommend dealing with the guys at Paddock, precise, detail-oriented and helpful.
Date of experience: September 7, 2021
I bought a bike from paddock 2 weeks ago, from day 1 of speaking to Joe the sales rep, not only was he super friendly & informative, but genuinely couldn’t do enough to help. Even with a few additional bits & pieces I wanted, nothing was to much effort for him!! Bought a 2014 Big Bang R1, and can’t believe for used bike just how immaculate the condition was!! Delivered as agreed by another friendly guy! And to conclude….. I live miles away a d bought blind after seeing them on the net. I received video walkthroughs every step from viewing, to service & pre delivered!! Definitely recommend!!! 👍
Date of experience: September 7, 2021
