Review summary

Oxford Online Pharmacy is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

N
Quick delivery and fairly priced.

Quick delivery and fairly priced.

JB
Efficient service

Efficient service

D
PRICE REASONSBLE DELIVERED ON TIME

PRICE REASONSBLE DELIVERED ON TIME. WILL USE AGAIN.

JH
Excellent and efficient service

Excellent and efficient service, and customer service is great, they were quick to point me in the right direction

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All reviews

1,000 total β€’ Write a review

Showing 261 - 270 of 996 reviews
wB
5 out of 5 stars

Very happy with my decision

Very happy with my decision

Date of experience: June 28, 2025

r
1 out of 5 stars

Sarcastic Customer Services

Placed order, informed out of stock, choose anther option or refund, I enquired costs of alternative or how long until my order was re-stocked. Was told no idea when stock would be in, did I want another option? Yes to other option but how much was it? Was told order sent and did i want the option too. Responded i was confused as was told it was out of stock, only for some extremely sarcastic customer services minion to tell me it was sent as it was in stock and they always dispatch immediately on receipt of order! I suggest you don't speak to your customers like idiots, and look forward to an apology!!

Date of experience: June 28, 2025

KS
1 out of 5 stars

AWFUL COMMUNICATION. DO NOT TRUST NEXT DAY OR SATURDAY DELIVERY.

UPDATE - Paid for express next day delivery on a Thursday as I urgently needed the medication. The delivery was not made until the FOLLOWING Thursday. Seven days later. I would not recommend. Awful customer service. Ordered medication Thursday for express delivery Saturday as it was urgently required. They contacted me on Friday with a query, which I responded to within three minutes. Two hours later I sent another response asking if it will arrive by Saturday as I paid Β£11 for express delivery. Another two hours later and their offices are now closed, and by the looks of it the item was not shipped.

Date of experience: June 28, 2025

MS
5 out of 5 stars

Efficiently resolved an issue.

Oxford Online Pharmacy quickly and efficiently resolved an issue.

Date of experience: June 28, 2025

AC
5 out of 5 stars

Speedy service and delivery!

Speedy service and delivery!

Date of experience: June 28, 2025

PG
5 out of 5 stars

Easy to order

Easy to order, dispatched quickly.

Date of experience: June 28, 2025

N
5 out of 5 stars

Great experience !

Great price - very fast process - prompt communication. Thank you!

Date of experience: June 27, 2025

JM
5 out of 5 stars

Excellent service

Excellent service

Date of experience: June 27, 2025

S

Sue

US

4 out of 5 stars

Overall good

Some delay processing the order = partly my fault but the comms could have been better once the info had been received. But delivery as promised.

Date of experience: June 27, 2025

DG
5 out of 5 stars

As described and delivererd promptly

As described and delivererd promptly

Date of experience: June 27, 2025

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