Review summary

OUKU has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about poor quality and customer service.

Based on reviews, created with AI

See what reviewers are saying

T
Easy to use

Easy to use the site, lots of options

bestelling niet ontvangen,geen terugbetaling of nieuwe zending

Badkameraccessoires ter waarde van 432€ besteld in maart, nog steeds niet ontvangen. Het pakket zou geretourneerd zijn omdat het niet afgehaald is,ik heb echter geen bericht gekregen van de vervoerder. Er zou mij een nieuw pakket opgestuurd worden als het pakket terug aankomt in hun magazijn maar tot op heden niks ontvangen. Op mijn vraag om terugbetaling wordt niet gereageerd. Er wordt mij nu al maanden gezegd dat ik geduld moet hebben, geduld is op.

v
Excellent selection

Excellent selection, easy shopping.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

ouku.com

All reviews

100 total • Write a review

Showing 11 - 20 of 96 reviews
q
4 out of 5 stars

okey todobien

okey todobien

Date of experience: July 3, 2025

YA
1 out of 5 stars

don't shop here

don't shop here. another chinese AI company where you cannot talk to a real person ever. what you see is NOT what you get. for $35 i can get real embroidered blended fabric western shirts- where you do get what you see. takes forever just to ship. 100% cheap poly-ester. just like Light in the box and other chinese online companies.

Date of experience: July 3, 2025

b
4 out of 5 stars

Auswahl ist gut

Auswahl ist gut, geht aber relativ lange bis man es bekommt.

Date of experience: July 3, 2025

MS
5 out of 5 stars

Easy to order

Easy to order

Date of experience: July 3, 2025

t
5 out of 5 stars

Promptness and clarity

Promptness and clarity

Date of experience: July 3, 2025

SL
5 out of 5 stars

Can’t really comment on the product…

Can’t really comment on the product yet, but online site is easy to use. Would be good if you had your address on the site

Date of experience: July 2, 2025

FL
4 out of 5 stars

bien en attente

bien en attente

Date of experience: July 2, 2025

jd
5 out of 5 stars

very good thank you

very good thank you

Date of experience: July 2, 2025

m
5 out of 5 stars

toujours au top

toujours au top

Date of experience: July 2, 2025

v
5 out of 5 stars

Children’s toys

Easy to search and purchase items online

Date of experience: July 2, 2025

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.