Review summary

OUKU has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about poor quality and customer service.

Based on reviews, created with AI

See what reviewers are saying

T
Easy to use

Easy to use the site, lots of options

bestelling niet ontvangen,geen terugbetaling of nieuwe zending

Badkameraccessoires ter waarde van 432€ besteld in maart, nog steeds niet ontvangen. Het pakket zou geretourneerd zijn omdat het niet afgehaald is,ik heb echter geen bericht gekregen van de vervoerder. Er zou mij een nieuw pakket opgestuurd worden als het pakket terug aankomt in hun magazijn maar tot op heden niks ontvangen. Op mijn vraag om terugbetaling wordt niet gereageerd. Er wordt mij nu al maanden gezegd dat ik geduld moet hebben, geduld is op.

v
Excellent selection

Excellent selection, easy shopping.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

ouku.com

All reviews

100 total • Write a review

Showing 1 - 10 of 96 reviews
p
5 out of 5 stars

Did have problems getting in.

Did have problems getting in.

Date of experience: July 6, 2025

KL
5 out of 5 stars

Easy

Ease of navigation and sizing chart on site

Date of experience: July 5, 2025

C
4 out of 5 stars

todo ok

todo ok. sin problemas

Date of experience: July 5, 2025

sh
5 out of 5 stars

easy site to use and decent quality

easy site to use and decent quality

Date of experience: July 5, 2025

E
5 out of 5 stars

Übersichtlich

Übersichtlich

Date of experience: July 5, 2025

JA
5 out of 5 stars

Easy to purchase

Easy to purchase

Date of experience: July 4, 2025

ER
4 out of 5 stars

Would have given 5 stars

Would have given 5 stars, however item description was incorrect. The shoes pictured were green/brown, but at checkout were listed as green/black. I hope it’s just a type error.

Date of experience: July 4, 2025

r
5 out of 5 stars

Easy to navigate

Easy to navigate

Date of experience: July 4, 2025

D
1 out of 5 stars

Poor quality sandals arrived with…

Poor quality sandals arrived with strange fastening not functioning buckle. Purchased as returns accepted but not apparent at time that shipped from China and they do not provide return label. Left with awful sandals which are unwearable and cheap. Very disappointed with quality and customer service. Avoid at all costs.

Date of experience: July 4, 2025

CD
1 out of 5 stars

Rip off

Size description does not match product, won’t return or refund ,sent expire link for discount, ordered a larger size same item number and color and they sent wrong color. Won’t fix. Rip off.

Date of experience: July 4, 2025

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