Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

✨
Based on reviews, created with AI

See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

Company details

education_training

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 2
ME

Morpheus Education

morpheus.education

4.906077348066298 out of 5 stars

4.9 (181)

YC

Yoobee Colleges

yoobee.ac.nz

3.4545454545454546 out of 5 stars

3.5 (11)

OC

Online Colleges

www.onlinecolleges.com

4.239130434782608 out of 5 stars

4.2 (46)

SA

Stonebridge Associated Colleges

www.stonebridge.uk.com

4.413 out of 5 stars

4.4 (1,000)

All reviews

1,000 total • Write a review

Showing 911 - 920 of 996 reviews
DD
5 out of 5 stars

The assessors are very helpful at…

The assessors are very helpful at guiding you through all assessments. Detailed learning materials & related resources allow myself to understand and gain a good amount of practical knowledge. Highly recommend for people doing their traineeship in the building industry.

Date of experience: January 9, 2020

M
1 out of 5 stars

If I could rate them with 0 that…

If I could rate them with 0 that wouldn't explain how terrible they are! This course is really serious fraud. They will call you 100 times until you pay them fees, after when you need some help they will NEVER answer and every time they will explain that they are short with staff, they didn't reply my email for 4 months. PLEASE NEVER ENROL WITH OPEN COLLEGES, THEY ARE CRIMINALS!!!

Date of experience: January 9, 2020

M
5 out of 5 stars

Lovely student support team

Lovely student support team

Date of experience: January 9, 2020

A
1 out of 5 stars

An honest opinion, do not give them a cent.

Regarding the CERT IV in Accounting and Diploma of Accounting. Unfortunately, one star is the lowest you can score. This isn't going to be some angry, ranting, over-the-top dramatic review about my experience, I will simply state the facts. 1. I found hundreds of errors. Hundreds. That isn't an exaggeration. Errors in spelling, math, concepts, etc. You name it, OpenColleges found a way to make a mistake. 2. The staff and student support honestly didn't seem to care about the errors. I took screenshot after screenshot and sent them in with my official complaint, only to be told in the end, "We acknowledge that there are mistakes." 3. I am taking additional tax courses by H&R Block (which I do recommend) because the tax units were so riddled with errors that it was almost impossible to get through them. 4. I was so frustrated, anxious, and depressed, more often than not due to the errors I would find. It made studying very difficult. I could go on and on, but if I prevent at least one person from wasting their time with this nonsense then I will feel more accomplished than I do after completing a Cert IV and Diploma with OpenColleges. The Certificate and Diploma don't feel worth the paper they were printed on. Don't let flashy discounts pull you in. Spend more on TAFE. Just don't study with OpenColleges, just do not do it. Looking forward to the "Sorry you feel that way" response this review will receive from OpenColleges. Edit: Notice the response from OC below. They only addressed the spelling errors. The spelling errors, while a problem, are not the main problem. The errors with the content are the problem! The mathematical errors are the problem. They will dance around the issue and refuse to acknowledge it.

Date of experience: January 9, 2020

CD
1 out of 5 stars

Save your money and go through TAFE

I would honestly never study through Open Colleges again (Especially not a health related course) You are given all coursework and basically made to figure it out on your own with only one assessor you can depend on, but even so she is only one person and can take a while to get back to you. Very difficult when you are juggling family/life commitments and set out time to study, but when you need help no one is there. There is no functioning "group dynamic" so you cant connect with peers. The forums are totally useless. ALSO When you do hand in assignments that are well done and in a TAFE environment would more than equal a pass. You are deemed 'unsatisfactory' and have to constantly re-submit. To anyone considering doing health service assistant / aged care courses. DEFINITELY Go through TAFE. Much better support, you can talk to them directly and they have a more intimate role in your work placement (from what I discovered )

Date of experience: January 9, 2020

MO
1 out of 5 stars

Ineffective

Prehistoric and ineffective. Life changing in the worse possible ways.

Date of experience: January 8, 2020

A
5 out of 5 stars

Fantastic

Amazing working online was so delightful had the time and space to achieve my goals whilst still working full time was very helpful and no matter how many mistakes I made was able to try again

Date of experience: January 8, 2020

Wu
1 out of 5 stars

This college has nothing to offer

This college has nothing to offer, I have completed majority of my assignments and passed however no training of 480hrs is provided to complete the course.just a waste of time and money.i absolutely do not recommend this college.if u also have outstanding payments they pass it onto the laywer who provides a summon will take u to court.Knowing that im disabled,This is not how anyone should be treated!!!

Date of experience: January 7, 2020

MP
2 out of 5 stars

Not worth the money

The course was not worth anywhere near the money that was charged. Totally rubbish and never received a refund either.

Date of experience: January 7, 2020

C
3 out of 5 stars

Functional but needs a lot of work.

- Loved how easy the site was to use to download and upload assessment. Easy to navigate. Loved that I could study at any time in my busy schedule and upload assessments at my own pace. - The assessment questions sometimes made absolutely no sense. It seemed like the person who wrote the assessment was trying to us as many ‘intelligent’ words they could to ask the question which left me and others very confused on what the actual question was. Some questions were repeated later in the assessment but worded differently. - The online student support was never available when I needed it which left me needing to email my assessors or message which 5/10 I never got a response. However, Nicole Manning was fantastic! I always got a quick response from her and answers I needed. - Some assessments did not clearly specify what was required which left me needing to go back and do twice. For example, the work placement video assessment I for did not explicitly state that I was expected to list the steps I was taking in my video.

Date of experience: January 7, 2020

Previous1•••919293•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.