Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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All reviews

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Showing 881 - 890 of 996 reviews
RS
1 out of 5 stars

Horrific! Verging on fraudulent thieves.

They changed the course mid-way through and then cancelled it meaning I was unable to complete it despite having close to a year left on my enrollment. They have basically stolen my course fee money and flatly rejected my claim for reimbursement. AVOID AVOID AVOID AVOID. The education platform is incredibly slow and not at all user-friendly

Date of experience: January 23, 2020

A
4 out of 5 stars

It was great

It was great, all staff were really helpful and always happy to help you. Some of the assignments left me alittle confused but overall was a really good experience.

Date of experience: January 23, 2020

GK
5 out of 5 stars

Helpful

Helpful, encouraging and motivating!

Date of experience: January 22, 2020

G
2 out of 5 stars

The website worked well but delays with getting feedback.

The website worked well and was current with the NDIS etc. However delays with marking and poor communication. Still waiting for final feedback despite completing the course two months ago . It appears to be a common problem when you read the student comments. Would not recommend this course.

Date of experience: January 22, 2020

M
5 out of 5 stars

Great online learning platform.

Online learning has it's ups and downs. Not having students in a classroom or a teacher in front of you however considering my situation, age, job and other commitments I could not have did my course in a classroom. Open Colleges staff were always there to help me through it.

Date of experience: January 22, 2020

K
3 out of 5 stars

Grateful for flexibility, mixed experience.

Grateful for the opportunity to be really flexible with the course content and assessments. However, some of the assessments didn't match the content, or were horribly worded/difficult to understand (not really asking what was expected). Some trainers are great and give amazing feedback to get a better understanding or answer questions with detail so you can learn, others are not so great at all. A really mixed experience with this course. Must be self-motivated - a study buddy certainly helped.

Date of experience: January 22, 2020

M
5 out of 5 stars

High level of support

High level of support given when requested. Honest constructive feedback on assessments, which helped to achieve a satisfactory grade. As an older person studying online for the first time it did take me a while to become accustomed to this learning method, bur once I realised that the feedback was constructive and designed to help me achieve, I really enjoyed the course. Support was also available when I needed to extend due to family/medical issues. Recommend the course and Open Colleges.

Date of experience: January 22, 2020

A
5 out of 5 stars

Great course

Great course, plenty of support and understanding when you need more time to study. I really enjoyed this course.

Date of experience: January 21, 2020

M
4 out of 5 stars

Certificate III in Business Administration

I was very pleased with the online course and the support offered by the college. Communication was very good and the ability to improve and re-submit assessments after feedback took a lot of the stress out of the process. Although I originally had a concern with managing the online learning system, it was made very easy and I didn't experience any difficulties with downloading or uploading information. Although a large number of video/audio assessments were required, I understand the government expectations for this. It would have been very difficult however, without a partner I could rely on constantly. I felt that a couple of the assessments were a bit repetitive in nature eg; purchase of a printer for the organisation and then repeating this purchase in another module, the WHS requirements. Overall however, I was extremely pleased with this course and thank the wonderful trainers and assessors.

Date of experience: January 20, 2020

B
4 out of 5 stars

Animal Care Industry course

Very detailed course material which gave me a thorough understanding of the things I need to know to work in the animal care industry. The only downside was my course was updated halfway through which meant I had to complete additional assessments and tasks which lengthened the duration of the course.

Date of experience: January 20, 2020

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