Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 771 - 780 of 996 reviews
AS
1 out of 5 stars

Hopeless

Unorganised and inconsistent

Date of experience: March 25, 2020

A
2 out of 5 stars

Lack of support

Had a lot of trouble with workload, was finally offered a progression plan, after many months of struggling and asking for options. I feel as though I would NOT have completed my course, had it not been for one fantastic teacher-Victoria Murray, who went above and beyond to get me qualified. Other issues were difference in grading styles between assessors, links not working on website.

Date of experience: March 25, 2020

R
3 out of 5 stars

3 stars

Student support was very slow to respond and a lot of links to learning resources where out of date. Assessors were fair and supportive. Overall it was a good experience.

Date of experience: March 23, 2020

C
5 out of 5 stars

Through completing my Cert lll in Dental Assisting

Through completing my Cert lll in Dental Assisting i was assisted by Fiona Greenlaw through my studies. Fiona has been a wonderful assessor and somebody who has guided me through a not so easy process. I could never fault the way Fiona has worked and helped me through my studies especially when i had given up. I came to a point of giving up and Fiona gave me a call and helped me come up with some strategies on how i can get through the hard time’s and come out on top. I appreciate all of her hard work and late night markings and will always remember how much of a great mentor/assessor she is. Thank you very much for all of your hard work Fiona. Kind Regards, Chloe Swatton.

Date of experience: March 21, 2020

A
5 out of 5 stars

They were extremelly helpful in helping…

They were extremelly helpful in helping me to complete my course no matter what. Would highly recommend.

Date of experience: March 20, 2020

PT
5 out of 5 stars

I am enrolled in the Diploma of…

I am enrolled in the Diploma of Leadership and Management. I am super impressed at the layout of the website they use, called Open Space. I have needed support several times and have always had a prompt response, I am only 24% of the way through my course. But I'm confident that I'll graduate and work in a managerial role. Wish me luck! I've realised that it's all up to me and there's something a little frightening, yet empowering about that!

Date of experience: March 19, 2020

V
5 out of 5 stars

Great team of support and assessors 😊😊

Great team of support and assessors 😊😊

Date of experience: March 18, 2020

SR
4 out of 5 stars

online study review

The course content and delivery method and application was of a very high standard. It was a good blend of experiential, video and theoretical blend. There was a frustration and delay of getting assessment marked due to changes within administrative procedures. There was only one day of face to face intensive day. This could be increased as I found group study to be beneficial. More observations reflection etc Work placement was difficult to obtain.

Date of experience: March 18, 2020

C
5 out of 5 stars

Fantastic course

Fantastic course, the course structure was extremely organised and the information was in depth to ensure that the assessments are able to be done with a high standard. Additionally the tutor support is very good and responses will be relevant and quick.

Date of experience: March 17, 2020

A
4 out of 5 stars

Certificate IV Accounting and Bookkeeping

The trainers, assessors and support staff are great - very encouraging and helpful. The course was interesting and the assessment tasks were relevant to real life work scenarios. I found that some of the course material needs a good edit due to errors or typos. Also, I was told some of my answers in an assessment task were “too long” so perhaps there should be a suggested word count or specify how many points to list etc.

Date of experience: March 17, 2020

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