Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 731 - 740 of 996 reviews
SM
1 out of 5 stars

What a disappointment

Really unqualified out of touch tutors that have zero real work experience that deliberately failed students to avoid them moving forward. The diploma set up is also questionable, not sure if it is with open colleges or with Tafe online. Just go with Tafe online directly. Once you paid in full, other departments (apart from sales) are very rude and hard to deal with.

Date of experience: April 19, 2020

P
5 out of 5 stars

Excellent Building and Construction…

Excellent Building and Construction Course, Would highly recommend this Course, Thank you Very much to the Open College Team

Date of experience: April 15, 2020

C
4 out of 5 stars

Cert IV Programming

Overall, the structure of the course was well thought out and provided a good process to learn the materials and gather an understanding of the programming process. There were some items which could have been introduced a little earlier or even delayed. In general the course achieved its goals of providing an education in programming at a reasonably challenging level.

Date of experience: April 15, 2020

D
5 out of 5 stars

I found the course very good on…

I found the course very good on learning content. And I enjoyed the experience, I have graduated with a Cert 4 in Disability and I am thrilled.

Date of experience: April 15, 2020

T
1 out of 5 stars

Has been taking money and not providing content for 4 months!

Open Colleges are taking money and not providing any services!!! Do NOT reccomend! My mum has been putting herself through an aged care course and has spent the last 4 months paying the monthly fees and waiting for the next assignment to be released. 4 MONTHS of paying with no coursework to do. She tried to email multiple people multiple times and the only reply didn't even adress the issue. Now she's facing an additional fee as she "didn't complete the course in time." She's here, she's ready to learn. It's hard enough mentally and financially for a single mother to take this mission on, the least you could do is provide the service you're charging people for.

Date of experience: April 15, 2020

DB
5 out of 5 stars

Excellent education

I spent my time in best place. The college has got excellent resource. Deepa Balakrisna

Date of experience: April 14, 2020

G
4 out of 5 stars

First timer

For my first online course, I am proud to have achieved the end result of completing Cert 3 in Dental Assisting. It took a little while with quite a few extensions, but Open Colleges were amazing in their understanding of my needs and my assessor Fiona was a massive support in getting me through to the very end. I am forever grateful. Student Support was very supportive every time I needed help and I would recommend it to anyone.

Date of experience: April 14, 2020

A
5 out of 5 stars

helpful, kind and suportive

helpful, kind and genuinely supportive. Open colleges helped me get my Cert IV in Veterinary nursing. The team were incredibly helpful and understanding.

Date of experience: April 14, 2020

G
1 out of 5 stars

Go with another provider

This is the worst online learning service I’ve ever used. They do not get back to you at all, I have been waiting for a reply to unlock my course since January (before pandemic so no excuses) Tutors are snotty and can’t be bothered attitude.

Date of experience: April 13, 2020

DB
4 out of 5 stars

My first experience with online education was a great one!

My first experience with online education was a great one! I thoroughly enjoyed my time on the Certificate IV in Accounting & Bookkeeping (E1242) with Open Colleges, and as their online system and course material continues to be refined with great new additions, I think other students wishing to study this course are going to have a similar experience! I found the OpenSpace online platform easy and efficient to navigate, and enjoyed the running discussions where students could share their thoughts, questions and ideas. The trainers, assessors and student support team were always very quick and friendly to respond to my questions and queries, which made completing the learning modules and assessments a very pleasant experience. I hope your online journey with Open Colleges can be as good as mine!

Date of experience: April 13, 2020

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