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Review summary
Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I completed my Certificate in Nail Technology and had a mixed experience.
The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician.
My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety.
For example:
1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb
but anything over 470-480 won’t work)
2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least
3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC)
4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create
Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.
the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.
One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable.
The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work.
A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges
Certificate III in Nail Technology course experience
I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.
I highly recommend Open Colleges. The support they provide is excellent. Enrollment was easy. Dedicated Educator guides you through out the course when needed. Detailed material is provided for the course. Recon One Software is very informative and easy to use for assessments. Just in case you cannot complete the course in time due to various reasons, Open colleges give you an option to extend which gives peace of mind. Thanks to Open Colleges for adding more to my knowledge.
My experience with open colleges has been terrible and i would not recommend them to anyone. They lost assignments i had completed which caused months of grief trying to fix and delayed my completion. The communication between student support and the lecturers is poor, i was told on several occasions conflicting instructions. My overall experience with open colleges was extremely poor.
I had a really great experience with open colleges. I had assessors that were really wonderful and answered any and all the questions that I had throughout my course, and helped me even when there was no appointments available, very happy with my course experience
If you are interested in doing a Cert IV in Bookkeepping, I would not recommend this RTO at all. I was advised incorrectly of their RPL process and I was completely misled. There are other RTO's that I have spoken to that have an RPL process that is actually achievable. My course trainer only spoke in circles with no real to help. The course itself is so outdated with the information they teach (businesses have not operated this way for years). This course will not actually equip you with the skills to be a bookkeeper without strict supervision from an experienced bookkeeper/accountant. I feel I have wasted $4,000 on a course that I will not be able to finish even though I have 15 years experience in the field that I am "studying".
This is one of the biggest mistakes you can make is to enrol with Open Colleges for the dual Diploma in Marketing/ Social Media course. It's not only badly structured learning on the online platform with little to no learning support (they have a student Facebook group and that's what is what will be your main learning support is other students who are doing the course doubling up as peer tutors) but their student advisors have no educational teaching or teaching support staff experience, they are sales people, therefore, they’re agenda I’ve unfortunately learnt is focused on signing you up and paying for the course. When problems pop up unexpectedly due to hardship, they will not help you even when circumstantial evidence is provided by higher authority... they will ignore it and keep saying it’s insufficient even though it was them that requested such things.
They’re financial focused and do not care about the wellbeing or feedback of their students. They offer no real help when special circumstances are brought up. From my experience they use delaying and confusing tactics, give vague instructions, they will not tell you what you need to do as a student for your case until it's too late.
Don't bother with Open Colleges, find a better more reputable college like Tafe or private college who are willing to speak about the actual course with the actual teachers/ department teaching the course and deal with them directly not like Open Colleges who are just sales people worried about their KPI’s and bonuses.
These courses by Open Colleges are money-grabbing corporate driven schemes to attract people at their most vulnerable, they speak to you in an understanding empathetic way, but it’s ALL FAKE they do this just to sign you up.
They play on the emotions of the most trusting and desperate. I had to learn the awfully hard way and lost thousands of dollars, along with a lot of sleep and loss of self worth (it took a while to actually tap in my naive mind that these people actually didn’t care about my education). For a long time I became too afraid to constantly try and push for fair guidance/ outcomes. I got neither when I did try. It just made me more depressed and anxious each time I approached them for help, constantly dealing with different staff but each time like they fed me the same lines and tried to make me believe they went above and beyond when in truth it didn’t matter to them at all, they already predetermined the resolution before the advisor knew the details of the personal circumstances or before you reply to the question I was constantly ask, “what do I want for my learning/ course outcome”...applications for extensions and or special circumstances.
I reiterate, they will do anything to get you to sign up and will do anything to retain your money regardless of the questionable ethical standards. Save your money and a lot of disappointment and DON’T get suckered in by their sales team... what sounds too good to be true, is in this case.
I have found Open colleges to be the best choice as I work full time and they are so flexible,This allows me to study And complete assessments in my own time without due dates.
Open colleges Staff are very helpful and friendly people.
Unfortunately this course has been a complete waste of my time and money. The support was lacking in that it took a long time for questions to be answered along the way sometimes, and because of a change to the course (started out with learning MYOB and then the course changed to Reckon, which businesses don’t use!!!) finding employment is now difficult, because I don’t have experience in MYOB or XERO (which is what employers are looking for), meaning I now need to further study. Very disapponted.
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