Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 401 - 410 of 996 reviews
LJ
5 out of 5 stars

Cert 3 all complete in 2021

The modules were thorough, I struggled with 10 videos that I had to act out and record as I had to do them twice. First time I wore a dress similar to a nurses white dress and was told I had to wear professional attair which consisted of black trousers, shirt & black shoes, so doing it twice annoyed me at the time, as I felt that it should of been written in bold and put in an obvious place to see, I now work along with other AIN’s that have completed the course in 12 weeks and they didn’t do as much paper work to get their certificate and only paid $150 compared to my $3,000.. I would like to know why the huge variance in price & paperwork? Must say it’s great to be over the finishing line. Ciao Lisa Dorgan

Date of experience: January 28, 2021

J
4 out of 5 stars

Be aware that studying online is not for everyone

I finished my course online. This is not for everyone, you will need to be motivated to advance through the material. Luckily, my student assessor was lovely and really helpful. I don’t think I would study 100% online again because you do need the regular interaction with other students and teachers.

Date of experience: January 27, 2021

MF
5 out of 5 stars

You can do it!!

At first I was really hesitant to commence my Diploma of Community Services. I actually wanted to opt out but I decided to see how far I could go first. I found the whole online experience easier than expected. Rosan Lal was my assessor and he was most supportive. He has a wealth of knowledge and really just made me feel confident that I could complete the course. In the end it took me 9 months to smash the course out and I’m so glad I persevered. I recommend Open Colleges to any one wanting to up skill or learn more about the field their interested in.

Date of experience: January 26, 2021

C
2 out of 5 stars

Would not recommend

The content was not engaging and I feel as though there was very little support from Open colleges. The assessments were also very dull so if you are interested in this course I’d go elsewhere

Date of experience: January 26, 2021

N

Nic

US

4 out of 5 stars

A reliable course provider

I found the course hard. It was more difficult doing the cert iv than my degree. That was due to it being all online and so required more self-motivation. Also on top of full time work and 4 kids. Open colleges were good - understanding about the need to extend. I felt they were a reliable course provider. There were quite a few irritating minor errors, typos, in the course material but not a big deal.

Date of experience: January 25, 2021

K
1 out of 5 stars

The WORST.

Absolutely disgusting organisation. DO NOT STUDY WITH THEM. Go anywhere else. Zero student support, no empathy for hardship or students with difficulties. Barely any communication has been returned throughout Covid. Refund policy is an absolute joke. They just take your money and then pay no attention to you. Horrible, horrible, horrible.

Date of experience: January 24, 2021

G
1 out of 5 stars

Won’t be using open colleges again

Unprofessional, poor communication, understaffed

Date of experience: January 22, 2021

M
4 out of 5 stars

Adult Learning is hard, especially online…

I found it hard going back to study as an adult learner. Throw in learning online even harder when you need things explained. Some of the learning material was not correct and when you asked the assessor responsible for that module you would sometimes not get assistance at all. Some of the teachers were amazing with their feedback and explained things clearly when giving feedback on an assessment. I am just thankful I got through this course in 1 year as I set my goals and achieved them.

Date of experience: January 22, 2021

L
5 out of 5 stars

This course was very enjoyable

This course was very enjoyable! All of the assessors as well as the student support team were always very friendly and helpful and I never felt like I was doing this on my own. Instructions for assessments were always clear and easy to understand, with an additional video that contained useful information with each assessment. I will strongly recommend studying through Open Colleges. The support and encouragement that I have received throughout my course was greatly appreciated - thank you to everyone at Open Colleges.

Date of experience: January 22, 2021

A
4 out of 5 stars

I found Open Colleges to be very supportive.

I found Open Colleges to be very supportive all the way through my Dip. of Community Services course. Whenever I needed help, they were only an email away. The only thing I could say that needs improvement is the length of time it takes to grade assessments but can appreciate the work load of the assessors. Big shout out to Rosan for all his help. I would recommend Open Colleges to anyone.

Date of experience: January 21, 2021

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