Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 361 - 370 of 996 reviews
CS
1 out of 5 stars

Worst college ever don’t enrol as they…

Worst college ever don’t enrol as they just take money won’t cancel even when one informs them ASAP there is no support the course I enquired about was very poor and not affiliated or accredited Put in over 6 complaints to cancel as there is no cancellation policy No response except they continued to take money for a course I cancelled 1 year ago and still struggling to get a response worst experience ever never study again with such a terrible company

Date of experience: March 7, 2021

D
5 out of 5 stars

I completed Diploma of Counseling from…

I completed Diploma of Counseling from Open Colleges. It was a very enriching experience. Always received academic support and the student support has always been helpful, courteous and friendly. Recommend this course.

Date of experience: March 7, 2021

SS
4 out of 5 stars

4 star review

I found the resources and content to be of high quality. Assessment question and content were real life scenarios and allowed me to put skills into practice in a practical way. Could improve through more direct checkins throughout the duration of the course

Date of experience: March 6, 2021

E

Era

US

5 out of 5 stars

Online learning advantage in horticulture!!

Through this course I developed substantial knowledge in horticultural industry, gained deeper understanding on plants and their relationship with environment, the basic of growing them and their survival. The school had a great assessors and good student support to help the learners. Good learning modules are provided , they give links to topics need to be learned so that you can easily follow through. It was also fun to learn facts I never knew, it widened my understanding.They provide a very convenient time for the student to be more inclined in studying. The knowledge I have managed to build up will surely help me in my future endeavours.. Thank you to my Assessors Sir George and Ma'am Amy you are simply the BEST.. And to the student support who offered me a free one month extension to finished my course.. Thank you so much Open Colleges..

Date of experience: March 4, 2021

C
5 out of 5 stars

Thanks to the team at Open Colleges the…

Thanks to the team at Open Colleges the units of study were packed with relevant and easy to understand content. The self paced learning modules made study highly accessible with flexibility to achieve goals of the units in time frames that work for life, study and work balance. The staff were always very helpful and supportive. Thank you

Date of experience: March 4, 2021

A

Amy

US

2 out of 5 stars

I had many teachers that would not

I had many teachers that would not reply to emails for ages... meaning weeks. This would absolutely useless for my studies and disappointing. Claire cooper was very helpful and probably the only person at open colleges that I felt cared about me and my studies and helped me along the way. I ended up completing the whole portfolio 1 for no reason when I was meant to jump straight to portfolio 2. I wasted a lot of time when this was a transfer credit. It was apparently written on paper however, I feel that these assignments are just so big and take a lot of time that someone should be contacting me about what to do as it never said I didn’t have to do it on the module section... IT SHOULD NOT BE ACCESSIBLE IF I SHOULDN’T HAVE TO DO IT!! this was more then disappointing and the exact reason I wouldn’t recommend open colleges to others. There needs to be more contact about what assessments are needed to do and what doesn't need to be done when you get credit transfers. I am glad to be finished now. Thank you Claire for your support during these tough times and for always replying as quickly as possible to my emails. You are the best. Thanks

Date of experience: March 2, 2021

LB
1 out of 5 stars

Never go through open colleges

Never go through open colleges They are a scam they only want to take your money. They make you sign a contract to start with which seems totally normal until your account stops working and then when you try to withdraw they try to charge you $6000 or just continue to take money out of your account without actually providing any service.

Date of experience: March 1, 2021

I
3 out of 5 stars

The course Was great and suitable for…

The course Was great and suitable for online learnes. But a lot of communication break down which sometimes take the course work as longer as usual.

Date of experience: February 28, 2021

S
5 out of 5 stars

Great training provider

Great training provider

Date of experience: February 27, 2021

A

Amy

US

1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. This company constantly moves the goal posts. Miscommunication, telling you you are completed only to wait 6 months for a certificate to then be told that they forgot to tell you to do more gap assessments because the course material kept changing. Still waiting on my certificate........

Date of experience: February 27, 2021

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