Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 351 - 360 of 996 reviews
GM
1 out of 5 stars

Terrible

Terrible, do not study with this company. They are all over you when they want you to enrol and pay money, but from there is takes a dark turn. They take weeks or months to mark assessments, the teachers nit pick your work resulting in more delays, they charge you $30 to re-access assignments and there is NO support to get placement. If you are lucky enough to get placement the paperwork and assessments are way too much and not applicable to the role as an AIN. The content is outdated, has spelling errors and grammar issues plus if you are not PC savvy you will have little help to none to her get on uploading videos and files. Open Colleges is a joke and should be closed down !

Date of experience: March 16, 2021

KR
5 out of 5 stars

I have loved doing my course at home

I have loved doing my course at home, if I needed help I could always reach out to open college staff and they would always be help me and answer any questions I had regarding my modules, The easy weekly payments helped me pay off my course. I would highly recommend open college to anyone.

Date of experience: March 16, 2021

A
5 out of 5 stars

CHC52015 Diploma of Community Services

I have recently completed the CHC52015 Diploma of Community Services. I would like to publicly thank MR Rosan Lal for his dedication and enduring professionalism over the past 24 months; my experience with Open Colleges has been fluid and problem free and I would certainly study, and recommend to others, this University again. Thankyou.

Date of experience: March 15, 2021

JF
5 out of 5 stars

Overall a good provider

Open colleges provided everything I required in the course. Trainers and assessor were knowledgeable and helpful providing feed back above and beyond to help with further self improvement. I did find the user interface clunky and difficult to contact other students/study buddies inside the open colleges website. I would recommend open colleges.

Date of experience: March 15, 2021

HG
3 out of 5 stars

Course Material Great, Open Colleges Admin lacking

I completed the Diploma in Early Childhood Education and Care. The course material was great, easy to read and informative, the majority of questions, directions and scenarios were easy to follow. Administration at Open Colleges however leaves a lot to be desired. Getting my RPL for a previous course took months and months of calls and emails before legal finally got involved and I was given credits for my Cert III. Once I had completed I was told admin would process my Graduation and certificate, that was 2months ago and I am yet to receive my qualification, I have called and been told there has been an admin error, should be another 30days!!!

Date of experience: March 15, 2021

M
5 out of 5 stars

My experience in Open colleges have…

My experience in Open colleges have been wonderful, assessors are always ready to help and give feedback on work done, student support also have been amazing and they are always ready to assist.

Date of experience: March 12, 2021

WJ
5 out of 5 stars

Open Colleges was very supportive until…

Open Colleges was very supportive until I completed my studies. The Open Space was easy to use and I got all the help that I needed from Trainers and student support . Modules were easy to get and the assessments were graded in a timely manner, no long delays. The feedback from the trainers was good and it made it easier to progress with the course. I will certainly recommended them to anyone who wants to study to improve their skills.

Date of experience: March 10, 2021

M
4 out of 5 stars

Easy to follow course,

Easy to follow course,

Date of experience: March 9, 2021

LC
2 out of 5 stars

My experience with Open Colleges

My experience with Open Colleges is not great. I feel there was not enough support from Trainers, Questions were asked and never replied to, or the replies were vague and not useful. Also I was bitterly disappointed in the amount of typo's in the modules, I honestly work with dyslexic people who have less trouble spelling. I found a lot of the SAQ vague. And quite a few of the questions in the quizzes had incorrect answers or out dated answers. When you are paying for tuition you expect much more. Some of my colleagues are also doing courses through Open Colleges, expect similar reviews from them. Overall - unimpressed. I feel my time with Open Colleges was a waste of time and money. I do not recommend Open Colleges as a training provider.

Date of experience: March 9, 2021

ch
1 out of 5 stars

Waste of time - Wouldn't recommend it to anyone!

Currently studying Certificate IV in Interior Decoration and I wouldn't recommend it to anyone! I have studied design for many years at university, tafe and practically any online learning where I thought having the certificate would be beneficial/fun. This course is shocking. The information you are 'supposed' to know for assessments is never taught to you and the work load is absolutely ridicules for the estimated time it should take. Just seems like a massive scam to make your experience drag out longer than the two year period so you have to pay more to finish.

Date of experience: March 8, 2021

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