Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

✨
Based on reviews, created with AI

See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

Company details

education_training

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 2
ME

Morpheus Education

morpheus.education

4.906077348066298 out of 5 stars

4.9 (181)

YC

Yoobee Colleges

yoobee.ac.nz

3.4545454545454546 out of 5 stars

3.5 (11)

OC

Online Colleges

www.onlinecolleges.com

4.239130434782608 out of 5 stars

4.2 (46)

SA

Stonebridge Associated Colleges

www.stonebridge.uk.com

4.413 out of 5 stars

4.4 (1000)

View all in education_training →

All reviews

1,000 total • Write a review

Showing 331 - 340 of 996 reviews
DP
5 out of 5 stars

I've just recently completed my diploma…

I've just recently completed my diploma in Human Resource Management online through Open Colleges. My experience as a whole was really good. I gained an ample amount of knowledge and skill from the training, The trainers are extremely knowledgeable and are ready to assist when required. Response times to queries was likewise really good, from both the trainers and the student support team. During my course I encountered some personal family issues. The organisation was extremely understanding and I was able to extend my course duration out to help me sort out these issues. Open Colleges is very deserving of the 5 star rating.

Date of experience: April 7, 2021

N

Nat

US

1 out of 5 stars

Please never study with Open Colleges

Please never study with Open Colleges. It is the biggest regret I have done. They are scammers and all they care about is money. They took extra fees from my account for MONTHS. and blamed it on my bank.. then back tracked what they said and apologised, then kept taking more money . $12 EXTRA every payment!!!!! There is no student support. They will no refund me. Even though it’s their fault. They take days to reply to emails. All they care about is money. They make it Impossible to cancel from the course and you will have to pay a fee. They know they’re doing people wrong yet they get away with it! So many people I have read online have also had the worst experience with this company. If you are reading this and looking into studying with Open Colleges, please do your research and read more reviews like mine. I will never recommend this online college to anyone . They will make you pay a fee the longer you are into your course, the more your fee is to cancel. They will never admit they’re wrong and some of the replies I’ve gotten were so unprofessional. No matter your circumstances, they will overlook it and make you pay to cancel. They’re at fault & they got away with it. I hope someone takes it to the news so AUSTRALIA knows not to use this company

Date of experience: April 7, 2021

J
4 out of 5 stars

I found the open space tricky to…

I found the open space tricky to navigate. Also there seemed to be lots of people involved when experiencing an issue as Assessors could not always help as they didn’t have access. Eg. I thought I’d finished but there was a module that had not loaded properly but I could not see that anywhere nor could my assessors.

Date of experience: April 6, 2021

K
5 out of 5 stars

You have been there during the course…

You have been there during the course good and hard times. Giving me support and being patience with the process of the course.

Date of experience: April 6, 2021

K
5 out of 5 stars

The learning experience I had with Open…

The learning experience I had with Open Collages has been very positive. I have come away with a national accreditation and found the course to be very current with regards to information and structure within the industry that I was studying. The course is well set out, the learning support is very structured and I never felt if I did experience difficulties that I was on my own. I would highly recommend this type of online learning. If you are motivated and stick to your study commitments this is a great way to gain work ready qualifications

Date of experience: April 4, 2021

LS
1 out of 5 stars

Please do not study through this…

Please do not study through this provider. They offer 'online support' who can only help with navigation not any actual course content, for that you need to book a telephone appointment online which is often a week or more from when you need the help. Or you can inbox your teacher and hope to hear back in about 10 days or more. After accessing ONE MODULE and receiving little to no help in progressing, if you decide this provider is basically useless to you they can offer you $2000 of your $6500 payment as a refund. I have studied through OTEN however and find them far more supportive and helpful

Date of experience: April 1, 2021

C
4 out of 5 stars

I really enjoyed doing my course…

I really enjoyed doing my course through open colleges. I found the course material suitable and useful. All assessors were quick to respond to any queries and were a wealth of knowledge. I love the fact it is all self paced which helps when managing families etc. My only recommendation is there needs to be more support for organising work placement. It was extremely difficult to get organisations to respond. Having a representative from open colleges who could contact the organisation would be helpful.

Date of experience: March 30, 2021

M
4 out of 5 stars

Open Colleges provide a professional…

Open Colleges provide a professional and friendly support to students studying online courses. Being a student studying and working full-time during a pandemic was not an easy hurdle to overcome, I managed to accomplish my studies with help and encouragement from the module assessor and my family.

Date of experience: March 30, 2021

A
4 out of 5 stars

Cert IV ACCOUNTING/BOOKKEEPING

Overall the Cert IV Bookkeeping/Accounting is a great course and I thoroughly enjoyed it. However I think it would be a benefit to student (especially those who are new to the field/going through a career change) is being a bookkeeper for a mock business. Where you need to set-up the books, chart of accounts, do receivables/payables, BAS, EOM, reconciliation etc. Even though there was a whole module in learning accounting software, unless you are familiar with it, it was difficult as I had to stop and read the instructions for the next step. It would have been good and beneficial if we could actually put what was learnt into practice as an extra assessment. Also getting halfway through MYOB only then having to learn RECKON was not fun and pointless in my view. Students should be learning ALL the available software or at least the more popular ones such as Xero or MYOB. I had issues with a trainer. I had questions with an assessment and I wasted over a week in emails back and forth, as her feedback was not making sense. It was only when I realised that she was giving feedback for the incorrect assessment. Apart from those minor issues, I absolutely lives the course and I so excites to start my next venture.

Date of experience: March 29, 2021

DP
4 out of 5 stars

Once i got my head around open colleges…

Once i got my head around open colleges format , completing the certificate 4 in mental health first 7 modules became easier to complete . The last work place module 8 was quite involved and unless you have a full time job you will have trouble accessing the information and experiences needed to complete all task . It will take a lot more than 120 hours . I found open colleges trainers and student support very helpfully and informative .

Date of experience: March 27, 2021

Previous1•••333435•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.