Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 321 - 330 of 996 reviews
E
2 out of 5 stars

Be wary of Chris Hosking as your trainer

The only good experience about open colleges is the amazing people on the student support end who helped me through the absolute difficulty it was trying to complete my cert III in captive animals under my trainer Chris Hosking. Chris would take far too long to respond to messages and questions and would repeatedly move appointments I had set for interviewer/student questions. I had to request multiple course extensions due to my appointments being shifted against my will. I'm sure theres some good excuse he has for this behaviour, and I apologise if this is not his fault, but this definitely should not be affecting his students academics. I may try working through open colleges again, but not under Chris Hosking.

Date of experience: April 21, 2021

SP
5 out of 5 stars

I have gained so much from the course…

I have gained so much from the course (community service) and have found the assessors amazing to connect with. They all have been supportive and understanding. Overall I would definitely recommend this course.

Date of experience: April 21, 2021

K
5 out of 5 stars

I have Learned so much with this…

I have Learned so much with this course, the comments and feedback are so very important, I can now look forward to my next learning experience. I am excited to learn that i have completed everything and have succeeded in completing all tasks, i am waiting on final confirmation of my Graduation, that will be something to celebrate. Thankyou to everyone for all your support.

Date of experience: April 19, 2021

J

Jan

US

5 out of 5 stars

So good I went back for more!

I have completed two qualifications through Open Colleges and highly recommend. The Open Space portal for students is very user-friendly and easy to navigate. The support team, including the tutors and trainers are fabulous and incredibly helpful.

Date of experience: April 19, 2021

KB
4 out of 5 stars

Good course

Good course, the Open colleges portal was simple to use. There were a few errors in the course work which could confuse less experienced students. The time it took to get responses to queries was sometimes frustrating. Having said that, overall my experience was a positive one.

Date of experience: April 17, 2021

J
5 out of 5 stars

Loved it..!

I loved the flexibility of being able to work at my own pace and having help on hand if I needed it! The assessors are lovely and easy to understand and the modules are clear and straight forward. Would always recommend OpenColleges for anyone!

Date of experience: April 16, 2021

EK
5 out of 5 stars

It was great

It was great.

Date of experience: April 14, 2021

P
3 out of 5 stars

I have finished but not without disappointment!

I am please to have finished the course, however the wording of the majority of the assessments had to be decoded. Not a lot was straight forward. It was easier to submit assessments I knew were not right just to get better feedback than asking on the forum. I believe the forum is for the students to ask questions and receive straight forward answers, not generic answers that have already been posted, then told to message directly through the message centre for further assistance. This really upset me and clearly doesn't help too many people due to the number of times the same question had been asked over the years on the forums was ridiculous. If the trainers had just answered it in a way that students understood in the first instance there wouldn't be repeated questions with the same generic answers. The Study Buddy System.... Having to log into just a get a message is super annoying! There should be an application that allows messages to come though without the need to log on every day. I often did not log on when I studied as I downloaded everything. I did however have to connect through my own social media networks to make it work. This is certainly in need of improvement. and one more thing.... students are marked on the nitty gritty of spelling and grammar etc, perhaps the course writers and workbook publishers need to do a big overhaul and proofread there own work before judging us on our work.

Date of experience: April 13, 2021

J
4 out of 5 stars

Not too challenging

Good course work, great feedback from assessor

Date of experience: April 9, 2021

C
5 out of 5 stars

Highly recommend!

I loved my experience with Open Colleges - the work was fun yet challenging and I learnt so much. The staff at Open Colleges are very friendly and helpful, and were very quick to answer any of my enquiries. Thanks to Open Colleges, I know have a pay rise at work and a higher position.

Date of experience: April 8, 2021

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