Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 271 - 280 of 996 reviews
C
4 out of 5 stars

Finally graduated thanks to the support of OpenColleges!

It was convenient for me to be able to study online. When I did need assistance the trainers/assessors were able to help me. Assessment responses were constructive. Staff are friendly. I found the course work to be up to date and relevant. I found that some of the links didn’t work which made it hard to see graphs/charts. Special mention to Rosan for supporting me during placement assessment, he inspired me to become motivated again to complete my course. He is very professional and definitely is very experienced in the community services sector. Thank you to the trainers/assessors for all your help and guidance. I would study with Open Colleges again :)

Date of experience: June 3, 2021

I
4 out of 5 stars

Enjoyable course to complete

Helpful and a smooth course to complete . Trainers are helpful and able and ready to always help. The assessments are also clear and trainers available to explain on what is difficult to one completing the course .

Date of experience: June 1, 2021

L
5 out of 5 stars

Excellent!

I found it extremely easy and convenient studying online with Open Colleges. The support was great, assessment turnover fast and I particularly liked the live chat support service through Open Space. It made full time work and study possible! :)

Date of experience: June 1, 2021

A
5 out of 5 stars

Great course!

The course I have chosen Certificate III in Business Administration was well presented, challenging and well structured. Audio and video presentations were fun and taught me to present in front of the public which is always a challenging aspect. Throughout my course, I have received a great support from the entire team staring from the support team who were promptly unlocking my new modules to all trainers and assessors that I had to interact with. Thank you for your help and support!

Date of experience: May 30, 2021

C
4 out of 5 stars

Not 100% but still happy

Course work was well described before initiating course, however the when trying to get answers or help from from assessors it took too long to receive a response or they purely said to read over the textbook again. I still however would do another course via Open Colleges

Date of experience: May 29, 2021

MA
5 out of 5 stars

First time studying after many many years!

After being out of the work force for over six years, I thought it was time to get back in to it. Now that my children are in school it gave me the opportunity to gain some new skills and start a career in something I am passionate about. After doing some research I came across the Education Support course through Open Colleges. I haven't studied in a very long time and I was a little worried about how I would go, the website is so easy to use that all my stress about getting back into studying just went away. Feedback on assessments was fast and detailed. I cannot recommend Open Colleges enough. The level of assistance and guidance was fantastic, the website is easy to use and the assessors and trainers were always happy to help. I would recommend Open Colleges to anyone that is looking to do an online course.

Date of experience: May 27, 2021

O
4 out of 5 stars

I enjoy the platform open college…

I enjoy the platform open college offers. I have tried the same course at another college and could not finish the program because the platform is difficult to navigate. I enjoy the total experience and would recommend open college.

Date of experience: May 27, 2021

C
5 out of 5 stars

I found open colleges professional

I found open colleges professional , patient and supportive . My requests were replied promptly . Thankyou for making me journey easy

Date of experience: May 27, 2021

L
5 out of 5 stars

Hands down the best!!

Hands down the best!!. Everyone has been patient and so helpful throughout my course. Definitely will be studying more in the future with Open Colleges.

Date of experience: May 27, 2021

K

Kim

US

5 out of 5 stars

Thank you

Overall I enjoyed my course. Not having had anything to do with dental other than being a patient before I started. The course structure was user friendly and the staff were great and very helpful. Some of the content such as developing X-rays in solutions was outdated compared to where I found work, however after realising some workplaces are still using this method I understood. Something needs to be done to prevent students from contacting other students asking for thier answers or videos especially when I ticked off that I didn’t want to be a study buddy. I found that incredibly rude when I was asked to send my video and my hard work by that student. Some sort of blocking mechanism needs to be put in place when no study buddy is requested. Overall though it was a good experience with Open Colleges.

Date of experience: May 26, 2021

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