Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 201 - 210 of 996 reviews
A
3 out of 5 stars

Great Content, Not So Great Support

I have finally completed my Counselling Diploma. I found the content of the course really well laid out and easy to digest, however the direct contact and support from Open Colleges was poor. The turn around time for marking at one stage was over 30 days, making it very difficult to learn and improve with momentum. The Assessors/Teachers were really helpful but for most of my time, inundated and difficult to reach. My advice to anyone who decides to take this course, really think about how much support you need. I found this course isolating, I tried many times to reach out to find a study buddy in Melbourne, but it fell through each time. that's not necessarily OC's fault, but it's food for thought. Second part of advice is to really search for a placement opportunity from the get go- don't wait, don't dilly dally, it was very hard for me to find an organisation to take me on as they usually are taking on uni students.

Date of experience: August 5, 2021

B
4 out of 5 stars

Would like to see more maths content…

Would like to see more maths content added to course, apart from this a great course! Felt very prepared with work placement.

Date of experience: August 5, 2021

KM
5 out of 5 stars

hi i found the course easy to navigate…

hi i found the course easy to navigate and , all the instructions were clear and easy to follow. the time frame set was achievable ,however due to circumstances i needed to extend which they were happy to assist with. over all i really enjoyed my expierence with open colleges and would be happy to say to use this site.

Date of experience: August 4, 2021

DL
4 out of 5 stars

Online learning with Open Colleges has…

Online learning with Open Colleges has been a wonderful experience. The impact of Covid-19 made the choice easy but there were frustrations along the way. Studying alone is sometimes ideal but there is nothing better than bouncing off ideas with fellow students. Unfortunately, finding a study buddy, or buddies, is frought with difficulties - studying at the same level and intensity; studying at the same time; connecting with people you intrinsically like or dislike. These reasons can erode your enthusiasm and connectiveness to the study. It is an enormous challenge on top of the modules themselves. In part, students begin the course in a staggered format, which leads to a level of non- conformity. Perhaps the College could connect students at the beginning, like an online class, so as students can connect and find friends to connect with. Otherwise, finding a study buddy is too haphazard. The content of the course was definitely comprehensive. Connecting with student support was simple and all were wonderfully helpful, as were the sssessors.

Date of experience: August 3, 2021

SM
5 out of 5 stars

Everyone is very helpful with my…

Everyone is very helpful with my course.and very hands on. Keep up the good work.😊

Date of experience: August 3, 2021

C
5 out of 5 stars

Highly recommend!!

Open collages has been amazing to study through! Where i live didnt offer the course face to face so i had to go online (not my prefered method of study) but the trainers were amazing and super helpfull as was student support. They are understamding when life sometimes gets in the way and help you in whatever way they can! I would most definitely study through them again if i needed to! Highly reccomend

Date of experience: July 29, 2021

S
4 out of 5 stars

Very happy with the course

Very happy with the course. I was successful at getting a job before I had finished my course and still working there now. I was happy with the support I got from the assessors. Always got back to me when I needed support.

Date of experience: July 28, 2021

K
4 out of 5 stars

I would recommend OC to study

I would recommend OC to study. Had a few issues with placement (Melbournelockdown) & getting things signed off but they helped with that. The online portal is easy to navigate & when you call & speak to student support. They are always very friendly. My only gripe is how long it takes to contact you're assessor if you have a question or need something clarifying. They tell you 10 working days but if you only need to alter something and send it strsigjt back. You have to wait another 10 days for a reply. You can always check with student support but 9/10 they always reffer you back to the assessor(who was very helpful when responding). Course completed 🙌

Date of experience: July 28, 2021

O
5 out of 5 stars

Amazing!

I love how you can go through the coursework at your own pace and it is self-directing learning :)

Date of experience: July 27, 2021

D
4 out of 5 stars

I thoroughly enjoyed my time studying…

I thoroughly enjoyed my time studying through Open college, I find their curriculum to be some what a little confusing with the way it was put together. Other than I'm glad I'm done

Date of experience: July 27, 2021

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