Oodle Car Finance Reviews

Thorough timely and professional service

No hassle good price thanks

Top service above expectation

Billy was absolutely wonderful so kind and helpful nothing was too much trouble such a great service and so quick and stress free thank you

Seamless process when applying, got it all sorted out within hours. Shame about the car dealer though, I walked away from the deal after finding out the car was full of faults, this is nothing to do with Oodle, I didn't accept the car from the dealer due to safety concerns.

I recently bought a car using Oodle finance and unfortunately day 6 of having the car I found faults which wasn’t told to me at the garage considering the car just had an Mot and Service done at AAT Quality Cars Limited. I have a right to return the car within 30 days and Oodle finance have refused this and ignored all my official letters to now take them to court. I signed a contract that states I have the right to return and this goes against the 2015 consumer rights act. I would not recommend using this finance company.

Very helpful and patient throughout my experience while looking for a new car , the information and effort made for my first time finance was incredible! Very happy indeed. Would absolutely recommend Oodle car finance to anyone.

My experience was good and I love the fact that proper checks were carried out, this show serious business. Thank you

Quick and easy quote for new car 5*

Very helpful and made things very understanding. Easy to get in contact with.all round very happy with the service.

With out doubt I would not have had the opportunity to but the car of my dreams the team was excellent and friendly and helpful

Fast and quick, I recommend this company.

Since my last review, I’ve taken this to the Financial Ombudsman (ref below) and Oodle have tried to cover their tracks. Here’s the reality: So let me get this straight: You mis-sold finance for a van that was overpriced, encouraged me to underreport mileage during the application, and now you’re actively making things worse while the complaint is under investigation by the Financial Ombudsman. I’ve raised this officially. I’ve got evidence, screenshots, and a full breakdown of every misleading step you took. Yet instead of helping, you’ve charged me a payment during a communication hold, contradicted yourselves in emails, and acted like the Ombudsman expects me to just carry on paying regardless — when in fact, you chose to process a payment you knew was in dispute. And let’s not ignore the obvious: As soon as I posted my 1-star review, you suddenly got a dozen vague 5-star reviews from random names. Burying real complaints with fake praise isn’t smart — it’s desperate. This company preys on vulnerable customers, hides behind templated replies, and tries to save face on public platforms instead of doing what’s right. This review stays up until the Financial Ombudsman rules on my case. And if they uphold it, I’ll be posting every single detail publicly to make sure nobody else ends up in this position. This case is now with the Financial Ombudsman Service. Reference: PNX-5642350-Z0Q2 I will continue updating this review with any new developments. Oodle — your time burying complaints and bullying customers is coming to an end.

Honest customer service.many thanks to Abbi for her patience. But unfortunately we have look for a new car from a different dealership.

Very great experience, very professionals always recommend it

I have realised several complaints with the costumer relations team about serious harassment and disability discrimination on a very severe level. You still fail to investigate complaints. Your CEO Gaskin has been approached and thus goes now to public court for serious discrimination of an autistic highlight vulnerable person. Oh and Chris if you leave a response yes I have contacted several times by email and phone the customer relations team! Come up with something new. After the public court case you can close your doors!

Really easy process

Nice experience but interest rate is just too high. Try to work on this please.

Quick to respond Great customer service