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Online Home Shop receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.
First time I have used this site Very impressed with the quality of the rug I have now ordered other products Delivery was prompt and I'm completely satisfied with quality of the items Will be recommending this site to family and friends
Everything good but delivery a nightmare! Although it was down to Yodel who had the job to deliver!! My house number is 7 and my address is,,,, It went to 26 and a complete different address I contacted yodel and told them the delivery guy never came near my address, I have a ring doorbell and three cameras on my drive, it was only to the honesty of the woman who got the order dumped at her door who contacted me! I had to get in my car and drive there to get it!!
Easy to navigate website Fast delivery
Straight forward experience throughout the process. Always happy with the items I receive from OHS.
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onlinehomeshop.com1,000 total • Write a review
US
Had ordered sheets in double but got single ones. No problem, sorted it out asap and sent replacements very quickly without hessitation. Great customer service. I will deffo be ordering again. Quality of products great prices fantastic. Thank you OHS. 😁😁😁😁
Date of experience: July 9, 2025
I just wanted to take a moment to share how impressed I was with the customer service I received from Oyama. They were incredibly helpful, kind, and efficient when assisting me with my missing order. Oyama handled the situation with such care and urgency, keeping me updated throughout and resolving the issue far quicker than I expected. It was such a relief to be supported by someone so professional and understanding. Thank you, Oyama 😊
Date of experience: July 9, 2025
Amazing amazing amazing! Super pleased with EVERYTHING I have purchased and amazing affordable prices !
Date of experience: July 9, 2025
US
I'd ordered a garden egg chair from OHS via Amazon, which was delivered promptly but there was a minor issue with some of the raffia binding. I raised a query with Amazon, and OHS replied very shortly afterwards offering options of return & full refund, or replacement, or a 25% refund. As the damage was repairable, I opted for the partial refund which was dealt with a few hours later. I was very happy with this outcome and impressed with the OHS customer support (thank you Luke!)
Date of experience: July 9, 2025
Ordered and delivered within 7 or 8 days grandchildren made up with the cushions lovely and soft Definitely will use again never been disappointed
Date of experience: July 9, 2025
Still waiting for the parcel. Ordered 1-2 working day delivery on a Wednesday 2 weeks ago and still waiting for it to arrive
Date of experience: July 8, 2025
US
My order was coming in different parcels as one had stated it was a pre order, when it didn't arrive on that date, I contacted customer services who replied immediately and explained the issues which was out of their ands but it was sorted and I had an update next day with more information. I had a slight issue when parcel arrived. But again replied immediately and the issue was resolved same day 😊
Date of experience: July 8, 2025
