Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service πŸ‘Œ

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

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All reviews

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Showing 411 - 420 of 996 reviews
c
5 out of 5 stars

Easy

Easy. Reliable advice.

Date of experience: April 1, 2025

CL
3 out of 5 stars

It's ok but very frustrating that it…

It's ok but very frustrating that it takes days for a response from a message

Date of experience: April 1, 2025

G
1 out of 5 stars

Took a week to arrive when they…

Took a week to arrive when they advertise next day delivery

Date of experience: April 1, 2025

V
5 out of 5 stars

I'm using Superdrug for my loss weight…

I'm using Superdrug for my loss weight medication and the service is excellent, not complicated to navigate through the Web page, I receive my next dose in a very short time. I can compare Superdrug with Boots for this same product and my honest review is: Superdrug: outstanding.... 10. Boots: a disaster......0.

Date of experience: March 31, 2025

C
5 out of 5 stars

reliable, fast and helpful

Always so fast and reliable prescribing what I need without unnecessary hoops to jump through which is stressful when you need treatment. Love the fast delivery options and I’ve relied on this service for cystitis treatments over the years

Date of experience: March 31, 2025

SP
5 out of 5 stars

Found the whole experience very helpful…

Found the whole experience very helpful easy way to log in and communicate. Was good to get messages of any further help from the doctors. And still receiving help and asking how the treatment is going. Highly recommend 5* service

Date of experience: March 31, 2025

VF
5 out of 5 stars

Excellent service

Excellent service Would recommend to family and friends

Date of experience: March 31, 2025

HH
5 out of 5 stars

Really happy with this service

Really happy with this service. Such a straightforward process and I got a really comprehensive response. Worth every penny of the Β£20 I paid. Would definitely use again and happy to recommend.

Date of experience: March 31, 2025

N
5 out of 5 stars

It's a really simple to use service

It's a really simple to use service. information is clear and responses are timely. The picking up of prescriptions is effortless.

Date of experience: March 31, 2025

PJ
1 out of 5 stars

Absolutely abysmal service.

Absolutely abysmal service. I ordered the medication on line last Sunday when my symptoms first started... It is now Monday, ONE WEEK & ONE DAY since my symptoms first started(coldsores) and I am STILL WITHOUT MEDICATION. Utterly pointless service, would have been quicker going to see my Doctor! My lips are healing by themselves now so medication no longer needed... Complete waste of Β£25 for tablets. This is quite literally the worst service I've ever used! They should ensure medication is with you by two days, tops!

Date of experience: March 31, 2025

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