Review summary

LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

J
Consultation ok but delivery is by…

Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days

Used for the past 5 years

Used for the past 5 years. Perfect service, quick, informative, simple

Quick respond and good delivery times…

Quick respond and good delivery times thankfull

D
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed

Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient

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All reviews

1,000 total • Write a review

Showing 91 - 100 of 996 reviews
CA
1 out of 5 stars

No medication received and payment taken…

I am thoroughly unimpressed having attended the pharmacy in Wye today where I was refused the prescription for Orlistat. Having travelled 40 minutes there and back to be refused the treatment was ridiculous and incredulous. After returning home I have reviewed your website where it says that Orlistat can be authorised as a prescription with a BMI >30, therefore I am perplexed as to why I was refused this treatment when my BMI is 32. Nowhere on your website or through the sign up process was this stipulated and for the pharmacist to state it is not to be issued if my BMI was over 28. This is also strange as I do not have any other health issues. I’ve sent 2 messages to your website and you have also taken the £50 payment for the medication which I have not received and no reply or refund.

Date of experience: May 13, 2025

CW
4 out of 5 stars

Reassuring Quick reply and made me feel safe as…

Quick reply and made me feel safe as the information that was asked of me and the videos reassured me that it was not fake mongaro and a legitimate pharmacy

Date of experience: May 12, 2025

JB
5 out of 5 stars

Fast and efficient

Fast and efficient

Date of experience: May 9, 2025

D
5 out of 5 stars

Really good 😊

Really good 😊

Date of experience: May 8, 2025

V
5 out of 5 stars

Excellent processes

Excellent processes, information, guidance and support. Would recommend 🙂

Date of experience: May 7, 2025

gt
5 out of 5 stars

very good vary helpful making sure the…

very good vary helpful making sure the tretment was safe for me

Date of experience: May 6, 2025

JH
5 out of 5 stars

Easy to order product good service

Easy to order product good service

Date of experience: May 6, 2025

MM
5 out of 5 stars

Can’t fault their service.

Very thorough assessment at the beginning made me feel very confident in the company. Not the cheapest but peace of mind is more important. Would recommend highly.

Date of experience: May 6, 2025

KH
5 out of 5 stars

Excellent service and good…

Excellent service and good communications

Date of experience: May 6, 2025

Ao
5 out of 5 stars

Very good service and easy to contact…

Very good service and easy to contact and quick response.next day delivery and £30 cheaper than Superdrug who I was with and left because had a delivery turn up that was all open and found out the following week the injection was faulty so lost two hundred and fifteen pounds . They asked for photo’s of damaged boxe’s but I had binned them already , and that was because they took to long to get back to me . Not good Superdrug I expected more from your big company!

Date of experience: May 6, 2025

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