LloydsPharmacy Online Doctor
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No medication received and payment taken…
I am thoroughly unimpressed having attended the pharmacy in Wye today where I was refused the prescription for Orlistat. Having travelled 40 minutes there and back to be refused the treatment was ridiculous and incredulous. After returning home I have reviewed your website where it says that Orlistat can be authorised as a prescription with a BMI >30, therefore I am perplexed as to why I was refused this treatment when my BMI is 32. Nowhere on your website or through the sign up process was this stipulated and for the pharmacist to state it is not to be issued if my BMI was over 28. This is also strange as I do not have any other health issues. I’ve sent 2 messages to your website and you have also taken the £50 payment for the medication which I have not received and no reply or refund.