OneAZ Credit Union

I went into the OneAZ Scottsdale branch seeking a personal loan in order to get me through an unexpected medical leave of absence at work. Initially I was denied by the credit union due to my credit score getting lower, but Briana Hughes (banker) advocated for me by sending my application for a second review and it was approved for what I needed. I am really grateful for Briana's help. She has a personal touch that really made me feel important!

Seidy Gardea Trejo was very helpful with my process. She was always responsive and knowledgeable. She answered all of my questions timely and made the process quick and easy. I would recommend her and OneAz to others!

I cannot say enough good things about Marcia and my experience with One AZ credit Union. When my car suddenly broke down, I was feeling overwhelmed and stressed about financing options. As a first-time car buyer with some credit challenges, I was initially quoted predatory interest rates elsewhere. Marcia was incredibly patient, professional, and genuinely caring throughout the entire process. She took the time to explain everything clearly and helped me secure a fair interest rate that saved me thousands of dollars compared to other offers. Even when I needed income verification, she made the process smooth and kept me informed every step of the way. What impressed me most was how Marcia treated me with respect and understanding, never making me feel judged about my credit situation. Her expertise and genuine desire to help made what could have been a stressful experience into a positive one. Thanks to Marcia’s help, I’m now driving my new car (which I named Elsa!) with confidence, knowing I got honest, fair financing. I highly recommend, and specifically ask for Marcia if you want someone who truly cares about helping you succeed. Thank you, Marcia, for your outstanding service

I've been a OneAZ member for both business and personal banking for roughly seven years. Recently, I worked with Marcia Garcia for the first time, and she was exceptional. She managed to process an auto loan in just 90 minutes—an incredibly fast turnaround that might even set a record! I’m definitely working with her for all my future personal banking needs. Highly recommended, A+ service!

Oy answered my call and I had an excellent experience with her. She helped answer many questions. She was pleasant, enthusiastic and professional. Definitely a positive for your team at One AZ.

Quick and easy

Worked with Briana Hughes. This is my 3rd auto loan with her and had a great experience each time and the main reason I will continue to come to her and OneAZ. She is easy to work with, friendly and knowledgeable. The process is always easy and will be back in the future.

Michelle Watson was friendly, helpful, and resolved all my questions quickly.

I had the absolute pleasure of working with Marcia as my loan officer, and I couldn’t be more impressed. From start to finish, she was professional, responsive, and genuinely invested in making the process as smooth and stress-free as possible. Marcia took the time to explain every step clearly, answered all my questions with patience, and went above and beyond to ensure I felt confident in my decisions. Her attention to detail and proactive communication made a huge difference — I always knew exactly where things stood. She’s not only incredibly knowledgeable about the lending process, but she also brings a personal touch that makes you feel like more than just a client. I truly felt supported every step of the way.

Melissa was amazing in answering questions regarding international banking fees, and getting me an appointment scheduled at my local branch. She also gave me advice on how military families keep their US bank accounts running while overseas. She’s an asset to the team. Highly recommended. Thank you for your service and for your families service Melissa!

Oy is the most patient person ever. She helped me so much and directed me to exactly where I needed to go. OneAZ is lucky to have her.

Briana was great to work with on our new RV loan! Quick to respond and make our signing appointment. We love working with OneAZ!

Marilyn Ramos is the best! Makes loan processing so easy. She so helpful. Used her multiple times. The best!

I've been a member for years. It is a great bank. Today I had an issue making an online purchase. I talked to Matthew in online chat. He went above and beyond to help resolve the issue. Great customer service.

I love this credit union, the employees are always helpful, friendly and wonderful. I would recommend this bank to everyone if you act an honest, great and excellent bank.

I was well received by Michelle, the representative who took my call. I felt heard and was able to receive clarity on a situation that I wasn't sure how to proceed on. Overall my experience was very positive and am very happy to be part of OneAZ Credit Union

Easiest transction I've had in years. As a retired credit union loan officer its great to know there is still excellent service with OneAZ! Elias went above and beyond our expectations. Pleasure doing business with you all.

Christina was a very very helpful and understanding person, never once did she make me feel like I was a problem, even though I am not the best tech savvy person. She stuck with me until the very end, and was very pleasant polite and kind. The world needs more people like Christina 🙂

Marcia G. Made my experience easy and pleasant she turned a horrible experience with the dealership into something so easy . Marcia was very understanding and caring I would recommend her to everyone going through an auto loan .

Marcia Garcia was incredible to work with! She made the process so smooth for me. I will recommend her for anyone needing an auto loan!