Review summary

ONE Sports Warehouse is exceptionally well-rated by customers. Customers particularly appreciate service and quality.

✨
Based on reviews, created with AI

See what reviewers are saying

JD
Buying new hockey stick

Having bought the Y1 GLB X recently from One Hockey Warehouse I have nothing but positive things to say about the experience. The setup of the shop is extremely good with an Astro area to test a wide range of demo sticks including new seasons from all the big hockey brands. The staff are very pleasant and helpful giving you advice and helping you pick the right stick for you

Great service

If anyone is in the market for goalkeeping kit I would advise to visit OSW. Simon was incredibly knowledgeable and ensured I had a kit suited to me and how I prefer to play. Cannot recommend them enough.

j
excellent service

excellent service - highly recommended

Rapid and efficient service

Rapid and efficient service. Great price. Nice reward point scheme.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

343 total β€’ Write a review

Showing 21 - 30 of 339 reviews
RK
5 out of 5 stars

100% satisfied

So pleased with my purchase from these guys, great prices and items came within a few days, order was obviously for my children so they even went out of their way to include some sweets. Can't recommend enough.

Date of experience: November 14, 2024

D
5 out of 5 stars

Good response to delivery problems

The item had not been delivered before I was prompted to give a review. Following a poor review I was very quickly contacted by a representative of the company apologising and asking about how to put it right. They followed up the delivery and sent another replacement item. They waived the postage costs. The original delivery has now arrived and an additional glove is on the way. This was an excellent response and very much appreciated.

Date of experience: November 3, 2024

S
5 out of 5 stars

Very friendly and helpful company!

Was unsure what hockey stick I should progress to, and Simon was extremely helpful and knowledgeable in recommending what stick to buy. Arrived the next day, used it for training and love the stick. Highly recommend this friendly and helpful company! Thank you!

Date of experience: September 27, 2024

aj
5 out of 5 stars

Great customer service

Placed my first order this week for some hockey gloves. I forgot to use the discount code when I processed the order so emailed to ask if anything could be done. I got a reply same day to say they had applied the discount. I also paid for next day delivery but Royal Mail did not fulfil that. Again, I emailed and One Sports refunded the postage difference even though it was not their fault. The gloves arrived well packaged and are perfect. Will definitely use One Sports Warehouse again

Date of experience: September 15, 2024

C
5 out of 5 stars

I took my son (who has just recently…

I took my son (who has just recently started playing hockey) and they could not have been more helpful. I never felt under any pressure and they even explained to my son (who was looking at an expensive stick) that it was not the right one for him. I will definitely be back when he needs more kit and would highly recommend.

Date of experience: September 2, 2024

AH
5 out of 5 stars

Lovely experience - people who know what they're doing

Was recommended this place from a family friend and it didn't disappoint. We were looking for an upgrade on our daughter's hockey stick and the member of staff who dealt with us couldn't have been more helpful. He really listened to what my daughter wanted and gave some excellent suggestions within the price range I suggested. In fact, the stick we went for ended up being half of the budget I set and that was thanks to him. He really knew his stuff and didn't try to over-sell - just recommended what our daughter needed now. Our daughter got to try out all of the sticks in their mini court. All in all an excellent experience and they've made us life-long customers now.

Date of experience: September 2, 2024

D

Don

US

5 out of 5 stars

Hockey stick

Arrived next day as expected

Date of experience: September 1, 2024

D
5 out of 5 stars

Perfect!!

Perfect! From going into the shop to try stuff on to make sure my sizing was correct,to ringing them up for help,and them going out their way to get me my order! Nicest people you could wish to meet and great company!

Date of experience: August 27, 2024

N
5 out of 5 stars

Fast and complete delivery in a foreign…

Fast and complete delivery in a foreign country.

Date of experience: August 7, 2024

CL
5 out of 5 stars

Fantastic service

Fantastic service, will use again.

Date of experience: August 2, 2024

Previous1234β€’β€’β€’34Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.