Review summary

OnCourse Learning receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

V
They just want your money

They just want your money. Go to kaplan, they have better education.

I had a wonderful experience throughout…

I had a wonderful experience throughout the entire process! I felt it was incredibly informative in not only content, but strategy as well. Jill, our course teacher, was wonderful and really encouraged everyone to ask questions and seek guidance to feel confident and prepared for the Exam. The portal was great, especially the practice exams. They were a huge value and as I studied during our self study week, I kept the same study hours focusing on those while hand writing the answer/ explanation of the questions I got wrong down to cement the correct information .

I took the NMLS education course with…

I took the NMLS education course with OnCourse Learning and would not recommend it. The user interface is outdated and difficult to navigate. There’s no live agent available, calls go unanswered, and email responses are automated and unhelpful. The course content is repetitive, and the practice tests don’t explain why answers are correct or incorrect, which limits their usefulness. The biggest issue is the conflicting information about course deadlines. Their site lists both 11:59 p.m. and 6:29 p.m. as cutoff times with no clear explanation. I completed my final class, but because of state requirements for time spent, I can’t finish the course until the system lets me move forward. I’ve tried to get clarity, but haven’t received a real response. If the deadline is 11:59, I can complete the course. If it’s 6:29, I may have to start over entirely. Given the lack of support and the cost of the course, that’s unacceptable. I would strongly recommend looking at other providers.

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All reviews

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Showing 11 - 20 of 996 reviews
FF
5 out of 5 stars

Going on 3 years with OnCourse and it’s…

Going on 3 years with OnCourse and it’s is by far the best course I’ve purchase since getting my license.

Date of experience: January 17, 2025

AA
5 out of 5 stars

The classes are simple and easy to…

The classes are simple and easy to navigate. They were well explained to assist you in answering the questions on the test.

Date of experience: January 17, 2025

RG
1 out of 5 stars

Your quizzes were hard to pass

Your quizzes were hard to pass, and then I bought a Az class on the last day after realizing that I missed a hr of Az time on my renewal Hrs and it wasn't even state specific. You took that class down and I spent a hr doing a random class for now reason.

Date of experience: January 17, 2025

L
1 out of 5 stars

My experience was terrible.I have taken…

My experience was terrible.I have taken this course with another school every year; and I had never experienced taken that course in two parts. I have always registered for the CE for Mortgage Loan originator and pay the fee assigned .and no problem until I came to On Course Learning the experience was horrible.

Date of experience: January 17, 2025

NY
5 out of 5 stars

You have a great system of learning

You have a great system of learning, I have been with you many years

Date of experience: January 16, 2025

JH
5 out of 5 stars

Excellent customer service

Excellent customer service. Fantastic narrator, helped me complete the course with ease.

Date of experience: January 16, 2025

K

KD

US

1 out of 5 stars

This is the third time that 'oncourse…

This is the third time that 'oncourse learning' has prompted me to leave a review (I did respond already to both of the prior requests - in addition I sent several emails to them without an adequate response). To start off, when I went initially went online earlier this week to sign up for/complete my annual 12 hours of continuing education, after adding the required classes to my 'cart' (7+1 hour 'MLO' CE + 4 hr 'RI' CE), I was bit annoyed at the fact that even with the current '25% promotion' the total charges for the course work came out to be $170.82 (vs. the $114.80 charge last year). I have receiving my annual CE through the Arizona School of Business & Real Estate (and it's various Colibri affiliates) since 2009. Before completing my purchase, I reached out to customer service to inquire about the substantial price increase and unfortunately, they did not really seem to care about my concerns. Unfortunately, due to the approaching deadline to complete the CE, I grudgingly completed my purchase and started the first portion of the online course work. With the first 30 minutes or so, I started coming across numerous errors on the periodic 'quiz' questions which require to you select the 'wrong answer' to proceed with the course (after the 3rd or 4th instance, I started taking 'screen shots' of the 'wrong answers' - several copies attached). There was even an error on the 'final exam' questions (screen shot attached). In addition to the incorrect answers on the questions, there were also several points in the course where quiz questions appeared that pertained to topics not yet covered. You'd think that after a more than 30% increase in the price, at a minimum, the material presented would at least be 'proof read' by a knowledgeable individual before using it in an educational setting. Even after 15 years of loyalty, when it comes to completing my CE next year, I will definitely be looking for a new provider.

Date of experience: January 16, 2025

HW
1 out of 5 stars

I purchased the class in December and…

I purchased the class in December and without notice you all deleted the class before I could even complete it.

Date of experience: January 15, 2025

CM
5 out of 5 stars

Very easy to navigate …

Very easy to navigate through the system. And after I took my class they send the info directly to NMLS. I definitely recomend this online course.

Date of experience: January 15, 2025

JC
1 out of 5 stars

Poor programs and customer service.

Poor programs and customer service.

Date of experience: January 14, 2025

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