Very easy to collect and return
Very easy to collect and return

10 months ago
Found me a vehicle at very short notice, well priced, suitable for needs. Easy check in and return precess, and the shuttle to airport is helpful.
10 months ago
Great service, responsive and the right amount of flexibility for the benefit of all. Thank you, you'll be my first call when back in town.
10 months ago
The process was simple, The added recommendations were of great value We needed to extend our rental a couple of times, and that process was a simple phone call and approval over the phone
10 months ago
great service and reliable vehicle
Very easy to collect and return
Excellent customer service and very easy process to get the car.No hidden cost.
Easy to hire and have a clean working car. Had no young driver fee also
Great service as always. I'd given 5 stars but the car I first ordered had a cut tyre that wasn't been spotted. After a short time they gave me another car, but it could have been a bad experience if I hadn't noticed the tyre.
I spent almost two weeks in New Zealand, traveling across both the North and South Islands. It was a smooth and enjoyable experience throughout. Everything went well, and I was able to coordinate effectively with the teams in Auckland, Queenstown, and Christchurch. Great job to the Omega Rental Team – thank you for the excellent service!
Suitable car at reasonable rental price.
Omega Rental Cars is nice and easy to do business with. The online booking is easy and confirmation came through within a few hours. The pick-up and drop off is quick and easy and is normally within 10 or 15 minutes of letting them know you arrived at the airport (if traffic is light). The necessary licence checks, credit card and signing only takes about 2 minutes.
I have been using Omega's rental cars for over 30 years, longer than most of their longest-serving staff. I will continue to do so as I am more than well-served by their team.
It's second time to book on Omega car rentals and it was great experience! A good condition, full coverage.
It was such a fluid process. And a very good deal. Would hire again
The car we booked was very good. Collecting car was easy and also returning car, - no problems at all. Staff were very polite and very efficient. Thanks for a great experience.
From booking online to car collection to car drop off we could not fault a thing. We needed to make a car change and this was done seamlessly. We arrived later in the afternoon so missed the courtesy shuttle but it was a short trip to the depot and it was a smooth pick up. We got the vehicle we requested. All staff we dealt were lovely both online and at the depot as well as the shuttle driver back to the airport
Amazing experience. Easy transition when I arrived and already had a toddler seat in the car for my wee girl. The car was perfect and best part was the use of carseat for my toddler at no extra cost. There were no issues at all, and everything went so smoothly. Very reasonably priced to. Will definitely hire again through Omega.
I had dealt with the Auckland branch and they were fantastic so thought I would book again with the company for my South Island (one way) trip. Booking could be more pleasant as I never got response to my email on why the business club discount at 15% less than the 20% currently available online "holidays rate. I asked if better options are available when booking for my business but never received any response. Experience with the Christchurch branch was great - from calling for pickup from airport, punctual pickup, and very pleasant and friendly service at the branch with good tips on attractions to visit on way to Queenstown :-) Thank you!! Experience from reception during drop off at Queenstown airport branch was mediocre at best, but that could be because our trip was finished! The driver shuttling us to the airport terminal was courteous and professional, so thank you!
Always have a great rental experience with this company, will always go back, friendly staff, great service
Excellent communication and a great price. The whole process including shuttle to and from the airport was straightforward and the staff were friendly and helpful. Highly recommended.
Nice relocation car.
Always an excellent company to deal with, and the price is right.
Omega was great on our recent trip to Queenstown. Very efficient, friendly & easy to use. Highly recommend & will be using again in the future!
Easy to deal with
Based on analysis of 9 reviews rated 1-2 stars for Omega Rental Cars
“The issue was the car itself - we would never rent this car again”
“Very poor service and filthy car”
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Omega Rental Cars is a car rental service operating throughout New Zealand, providing a diverse fleet of vehicles suitable for various customer needs. The company offers options including economy cars, SUVs, MPVs, hybrids, and 4WD vehicles, catering to both leisure travelers and business clients. With rental locations in major cities and airports, such as Auckland, Wellington, and Christchurch, Omega Rental Cars aims to facilitate convenient access to reliable transportation for both local residents and international visitors. Focused on delivering competitive pricing and a range of additional services, Omega Rental Cars also provides helpful resources such as driving tips and travel blogs to enhance the customer experience. The company is dedicated to ensuring that customers can easily book car rentals and find special offers, making it a trusted choice for thousands of drivers across New Zealand.
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Omega Rental Cars enjoys a strong reputation among customers, with many praising the great service and easy rental process. Reviewers frequently highlight the responsive staff and the smooth experience from booking to vehicle return, noting that the process is simple and efficient. The shuttle service to the airport is also appreciated, making logistics easier for travelers. However, some customers have pointed out issues with vehicle cleanliness, particularly regarding the windscreen and mirrors, which detracted from an otherwise positive experience. Despite this, the overall sentiment remains overwhelmingly positive, with many expressing their intent to return and recommend Omega to others. Overall, Omega Rental Cars is seen as a reliable choice for affordable and convenient car rentals.
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