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Now Test Reviews - Page 25 | CrowdTrust

HomeNow Test Reviews

Now Test Reviews

Name: Now Test Customer Reviews
Creator: CrowdTrust

4.4

|Great|500 reviews

Last reviewed over a year ago

TrustScore

4.4

Great

369

500 reviews in total

See what reviewers are saying

customerFeatured

Over a year ago

The final document didn't show and the…

The final document didn't show and the email asking for help and clarification has never been answered.

customerFeatured

Over a year ago

Certificate was not generated

Certificate was not generated alongside my test results. Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will steadily decline from here.... See more

customerFeatured

Over a year ago

I was not able to receive a…

I was not able to receive a certificate!! Unacceptable

Madhu PrasadFeatured

Over a year ago

Economy Covid Self test kit

In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.

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Gary

1 reviews•New Reviewer

over 4 years ago

Did have an issue with the QR code not…

Did have an issue with the QR code not working for me, but all sorted manually via the support team.

Helpful?

Hanna Kolodynska

1 reviews•New Reviewer

over 4 years ago

Grate

Grate, get test day before I thought I'll get it

Helpful?

customer

1 reviews•New Reviewer

over 4 years ago

Worked easily

Worked easily, quick delivery, good app.

Helpful?

John Dale

1 reviews•New Reviewer

over 4 years ago

Everything happened as expected

Helpful?

Mar

1 reviews•New Reviewer

over 4 years ago

Easy and quick to use

Helpful?

customer

1 reviews•New Reviewer

over 4 years ago

Good response

Good response, fast delivery, quick test. Only reason for 4 stars instead of 5 is that when pictures take long time to upload, the app looks unresponsive. Would be nice to have upload progress bar or just a message saying "Uploading" - I though it was not working and tried doing the upload on three different devices, till I decided to just wait for several minutes, and it worked eventually.

Helpful?

Nicky Ogle

1 reviews•New Reviewer

over 4 years ago

AAA+++

AAA+++ would use again

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis

Fabrizio Caracchini

1 reviews•New Reviewer

over 4 years ago

Quick delivery and easy procedure

Quick delivery and easy procedure for testing. Recommended

Helpful?

EEN

1 reviews•New Reviewer

over 4 years ago

Delivered on time

Delivered on time. Fast and easy to use, would recommend.

Helpful?

Mr R Norris

1 reviews•New Reviewer

over 4 years ago

Great easy to use process

Helpful?

customer

1 reviews•New Reviewer

over 4 years ago

This is the same as a LFT test that I…

This is the same as a LFT test that I have been doing every 3 days. To charge someone £17.50 to fit in with the protocol 2 day test set by the government is stupid, why not use the PCR process where you can be photographed and watched by an impartial member of the volunteers to ensure you are not making a false test.

Helpful?

customer

1 reviews•New Reviewer

over 4 years ago

Excellent

Excellent service

Helpful?

customer

1 reviews•New Reviewer

over 4 years ago

Fast and easy!

Helpful?

Margaret Miller

1 reviews•New Reviewer

over 4 years ago

Very efficient

Helpful?

Mrs Dale

1 reviews•New Reviewer

over 4 years ago

Easy to follow instructions

Easy to follow instructions; delivered on time, day 2 reminder sent, rapid certified result.

Helpful?

Gillian

1 reviews•New Reviewer

over 4 years ago

Easy and reliable

Easy and reliable. Will use again.

Helpful?

Annika

1 reviews•New Reviewer

over 4 years ago

Easy

Easy. Exellent support!

Helpful?

kevin

1 reviews•New Reviewer

over 4 years ago

Simple to use and upload the…

Simple to use and upload the information would definitely use again

Helpful?

customer

1 reviews•New Reviewer

over 4 years ago

Happy

Super easy experience

Helpful?

customer

1 reviews•New Reviewer

over 4 years ago

Very impressed with the support service.

Helpful?

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Common Issues Reported by Customers

Based on analysis of 53 reviews rated 1-2 stars for Now Test

Customer service14 mentions

“Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will st...”

Returns3 mentions

“Received a sealed kit but it was missing the solution tube”

Pricing3 mentions

“The kit arrived with no instructions on how to upload my results”

Account issues3 mentions

“The website did not accept my password and username when l arrived to England though we tried from 4 different device...”

Response time3 mentions

“I made a mistake on the test so I emailed you on the same day”

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About Now Test

CrowdTrust is a user-driven review platform that enables consumers to share and read feedback about various products and services. The platform focuses on providing a transparent space for customers to express their experiences, helping potential buyers make informed decisions. By allowing users to post reviews and ratings, CrowdTrust aims to foster trust and accountability among businesses and consumers alike. The company caters to a wide range of industries, from retail to hospitality, attracting businesses that seek to enhance their online reputation through authentic customer feedback. By leveraging user-generated content, CrowdTrust supports companies in understanding consumer sentiment and improving their services. With its commitment to promoting honest reviews, the platform serves as a valuable resource for both consumers looking for reliable recommendations and businesses aiming to build credibility in an increasingly competitive marketplace.

Review summary

Now Test receives a mix of positive and negative feedback from its users. Many customers appreciate the ease of ordering and using the test kits, highlighting quick delivery and straightforward instructions. Reviewers frequently mention the affordability of the Covid self-test kits, with some praising the promptness of results. However, there are significant complaints regarding customer service, particularly about the failure to generate certificates and a lack of response to inquiries. Some users express frustration over not receiving necessary documentation after their tests. Despite these issues, the overall sentiment leans positive, with a majority of users satisfied with the service and ease of use. Overall, Now Test is seen as a reliable option, though improvements in customer support are needed.

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Based on reviews, created with AI

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Now Test Reviews

TrustScore

See what reviewers are saying

The final document didn't show and the…

Certificate was not generated

I was not able to receive a…

Economy Covid Self test kit

Did have an issue with the QR code not…

Grate

Worked easily

Everything happened as expected

Easy and quick to use

Good response

AAA+++

Quick delivery and easy procedure

Delivered on time

Great easy to use process

This is the same as a LFT test that I…

Excellent

Fast and easy!

Very efficient

Easy to follow instructions

Easy and reliable

Easy

Simple to use and upload the…

Happy

Very impressed with the support service.

Common Issues Reported by Customers

The CrowdTrust Experience⭐

About Now Test

Company information

Review summary