Brilliant
Brilliant and easy way to do it and very simple
Over a year ago
The final document didn't show and the email asking for help and clarification has never been answered.
Over a year ago
I was not able to receive a certificate!! Unacceptable
Over a year ago
In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.
Brilliant and easy way to do it and very simple
Quick and easy to use
Found instructions a little confusing re taking photos of unused test and self. Fast delivery and test result.
Test was simple. Clinic have sent the item really faster.
Everything went without problems. Booked a test online from Denmark, Got it delivered in a hotel in London. The test seemed being a bad quality though. The answer was Very difficult to see. Thank god I Got the reply: Negative.
It was very easy and fast to buy, make the test and receive the results. I stronglly recomend.
Delivered on time, easy process. The only thing I don't like is the request to make a photo with my face, not sure at all this is a good practice.
Thanks went well
Excellent Service
All good and trouble free
Our test came very quickly and was pretty easy to make and register.
The test arrived and was easy to use. My criticism is that it was a little tricky on the App. But we got there in the end.
Simple, easy and quick !
The total experience from start to end was absolutely perfect easy and very manageable , I recommend Now test to anyone requiring service
I had problem with the scanning but everyone was very helpfully. We received the test faster and the results came for 1 second. Thanks for everyone.
Arrived the next day was easy to follow instructions
Very good quick service
Didn’t find it easy but support was helpful sorting it out
App didn't work so well on my laptop and there was a small but significant error in the instructions
easy to use approach,no need to download any tricky app
Based on analysis of 53 reviews rated 1-2 stars for Now Test
“Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will st...”
“Received a sealed kit but it was missing the solution tube”
“The kit arrived with no instructions on how to upload my results”
“The website did not accept my password and username when l arrived to England though we tried from 4 different device...”
“I made a mistake on the test so I emailed you on the same day”
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Now Test receives a mix of positive and negative feedback from its users. Many customers appreciate the ease of ordering and using the test kits, highlighting quick delivery and straightforward instructions. Reviewers frequently mention the affordability of the Covid self-test kits, with some praising the promptness of results. However, there are significant complaints regarding customer service, particularly about the failure to generate certificates and a lack of response to inquiries. Some users express frustration over not receiving necessary documentation after their tests. Despite these issues, the overall sentiment leans positive, with a majority of users satisfied with the service and ease of use. Overall, Now Test is seen as a reliable option, though improvements in customer support are needed.
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