Newton Property Management receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I contacted Robert Gilfillan regarding an issue I was experiencing whilst paying for my quarterly statement. Robert was very understanding and accommodating, he was responsive and assuring. Couldn’t be happier with the finance dept of this organisation. Thank you Robert.
This is a genuine review from a genuinely impressed customer of Newton Property Management. Robert Gilfilan spotted something irregular on my account and sorted the issue, effectively. For that and for restoring my faith in humankind, I am grateful!
William gave a very quick response to my email enquiry and answered it fully and helpfully. Thank you.
Tam dealt with my enquiry promptly and effectively.
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Lauren Haggarty was very helpful and professional. She took ownership of, as she was unable to pass me on and made me feel comfortable and confident my queries would be answered in due course. Very good service.
I contacted Brandon at the Glasgow office with two issues , both sorted over the phone in real time with no problems whatsoever.
Kiran has been really helpful to me since moving into my new property, cannot recommend her enough.
I live in a small development of 20 properties in Aberdeen. Newton has recently taken over its management. We had a problem with groundworks which had shifted and become dangerous. Newton arranged for a company to come within the week, they spent 3 days digging it up and relaying the setts and concrete blocks, and this common ground is now safe again. So far we have had rapid and helpful feedback from Newton.
Wendy was very helpful and knowledgable. I couldn’t have spoken to a nicer, more helpful person. She is a gem.
Kate Bullock is our new property manager and keeps me informed about jobs in hand progress etc and out come
I had a problem with water ingress in my property. My property manager Jack Moran was on the case immediately. Roofing contractors were on site quickly and Jack kept me fully informed throughout the repair. In my 20 years plus as a landlord I would rate this as one of my best experiences dealing with a factoring company based on the speed with which Jack addressed the problem, his friendly manner and his communication.
