Newland Chase

excellent service - responsive and proactive

CIBT Visas: Efficient service. Did what they said they were going to do and communicated clearly throughout both email and phone. Visa delivered on time. Quite expensive I would say, but removed the hassle.

My personal visa consultant Laura was excellent. From the time I put the order in she called me the same day to introduce herself and just talk me through the process as well as questions on my trip and time lines. Her email instructions were clear and concise also chasing me to ensure I provided the her the correct document after she notices an error on my part. My appointment I was met with CiBT getting my application form together and checking my passport then directed to a booth which was seamless and less than 5 mins to get a decision on my China visa there and then. I even changed my lead time to less than 3 weeks and Laura managed to get my visa overnight couriered the day before my flight.

Used the UK CIBT premium service to arrange for a Chinese visa. The service provided was amazingly professional, I was assigned a dedicated and highly professional visa specialist who completely took care of everything. Step by step instructions were given in order for a smooth process and daily updates were given to keep me updated of the visa process from start all the way to delivery. Would highly recommend using CIBT especially if time is the essence and you require the visa in short time.

Used CIBT to obtain our Chinese visas. Sharon Burrows was brilliant very helpful and kept us informed all the way. She guided me through the process and we are now ready for our trip. Thank you so much Sharon

First of all I got my China Visa and Laura my case manager couldn't of been more pleasant and kepted me informed every step of the way. Also she responded to all my communications very promptly. I do think the business model is designed to draw you in, and that the end price for the service is not very transparent until you have started. My final bill of £ 1,200+ was a long way from the blue button, get my visa £64:00. Also you should remember that 20% VAT is added. So it all adds up. Also there was a bit of timeline pressure applied which made it a bit stressful, but in the end I got my visa with a mouth to spare. All that said being in my seventies it did save me having to go up to the Embassy, and my paperwork was checked before it was presented by professional people used to this type of business.

The overall process was simple to get a Chinese 5 year visa after supplying the information required and Aida was excellent

Used CIBT to obtain a Saudi Arabia business visa,made it a straight forward process and had my visa and passport returned within 2 weeks of applying.Great service,thank you.

I'm always dubious about filling in forms online, I went to CIBT offices in London and they assisted me with the forms. I needed USA, NZ and Aust. Just over a week later I had all three. Would have no trouble recommending CIBT to anyone else.

CIBT helped with the process of getting a Visa for Saudi Arabia. Their service we great (just like before when I used them for a China visa). They took all the hassle out of me trying to find what I needed and make sure it was correct - all the checking was handled by them prior to the embassy visit. The whole process was managed efficiently and, although it does cost a bit for Premium Service, it was well worth it.

Very professional service! Oumaima went above and beyond to customise my materials! I will recommend this

Ken Biggs, Processing Supervisor, helped me with a Brazil visa for a work colleague. I went for the pre check service as it was my first Brazil visa, and timelines were tight as the traveller had his passport at another embassy awaiting a work permit. We had to wait for the Brazil Immigration to confirm the docs we sent were ok in order for CIBTvisas to book an appointment. It was helpful to have CIBTvisas attend the appointment on the traveller's behalf. I was asked to chase CIBTvisas almost daily for an update. We received the visa within 5 business days of the appointment. It took half the standard processing time. It was a relief to the traveller to say the least, as he was due to travel 3 days later! Ken was very calm and patient with me in his email replies. He was honest and managed my expectations. I'm not sure we would have had the same outcome if it wasn't him supporting our request. Having said that, I've never had any issues in obtaining visas through CIBTvisas. I would definitely recommend using them.

Fast and efficient service. very helpful throughout the hole process. Would recommend CIBT visa service

I was very impressed by every aspect of the service from Visa Central at CIBT - I used them recently to obtain visas to China for my son and I. It was easy to complete forms and upload documents and the team came back very promptly with review comments or where I needed to upload more information. The visit to the visa centre could have not been easier - all the paperwork had been prepared by Visa Central - we were first in the line and out of the centre within 10 minutes - passports returned on time 3 days later. I will definitely use this service again.

Outstanding support from Ken Biggs CIBT's Processing Supervisor, Ken was a constant reliable talking partner, who handled my Visa application with care and attention; securing my valuable Passport through its journey. Thanks lots Ken!

The service from CIBT was very efficient and save huge amounts of time queuing + I was able to secure a 5-year visa for China - very satisfied.

Rose and her colleagues provided a great service, helping me to get a work visa for Saudi Arabia at short notice. Everything was explained clearly and I was kept updated at every stage.

Referred by my employer, I recently used Newland Chase for my family's UK visa extension process, and I am very pleased with the overall experience. The team, particularly Roberto Marchioro, provided professional and responsive assistance throughout the entire application journey. From the initial consultation to the final approval, the communication was clear and timely. Roberto and his colleagues ensured that all necessary documents were submitted correctly and followed up on any pending issues with UKVI. Despite some delays caused by a backlog in the Home Office, they kept me informed and reassured me throughout the process. One of the highlights of working with Newland Chase was their proactive approach. When my wife's priority application request was not accepted due to UKVI constraints, they quickly clarified the situation and did their best to expedite the process within the available options. Their guidance on creating a UKVI account and proving immigration status was also very helpful. While the process took slightly longer than expected due to external factors, Newland Chase remained professional and provided all necessary support. I highly recommend their services for anyone looking for reliable immigration assistance.

Has to be one of the most bureaucratic and stolid organisations I have ever experienced

I applied for my Chinese visa through the CIBT Visas and received excellent service at every stage. They provided thorough guidance during the preparation process, ensuring I had the correct documentation. The support during the application day was exceptional at the Visa Centre, with efficient queue management and clear instructions. Additionally, they followed up to ensure I received my passport on time and at the correct address. I highly recommend their fast and reliable services.