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HomeBusiness ServicesNew York City Civilian Complaint Review Board Reviews

New York City Civilian Complaint Review Board Reviews

3.75 out of 5 stars
3.75 out of 5 stars
3.8
|Great|12 reviews

TrustScore

3.8
3.75 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Anthony Taylor
Anthony TaylorFeatured

A day ago

5 out of 5 stars

Outstanding Service

I cannot praise the team enough! They were incredibly helpful and made the process seamless. It was great to feel supported during a difficult time.

Joshua Johnson
Joshua JohnsonFeatured

A day ago

4 out of 5 stars

Helpful Resource

The Civilian Complaint Review Board is a valuable resource for those who feel their rights have been violated. I appreciated the thorough investigation of my case, but the response time could be impro... See more

Betty Jackson
Betty JacksonFeatured

A day ago

2 out of 5 stars

Needed More Engagement

I felt that my complaint was initially taken seriously, but as time went on, communication dwindled. I wish there had been more engagement from the staff.

Emily Williams
Emily WilliamsFeatured

A day ago

5 out of 5 stars

Responsive and Caring

The team at the CCRB really cares about the community. They followed up with me multiple times and made sure I was informed about the process. I was very pleased with their dedication.

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Steven Brown
Steven Brown
1 reviews
2 days ago
5 out of 5 stars

A Must-Use Resource

If you're facing issues with law enforcement, I highly recommend reaching out to the CCRB. They are dedicated and committed to transparency, and I felt my voice mattered.

Helpful?
John Jackson
John Jackson
1 reviews
2 days ago
4 out of 5 stars

Good, But Room for Growth

The review board is doing an important job, but there were some gaps in the process that could be addressed. I felt like certain aspects of my complaint were overlooked.

Helpful?
Sarah Lopez
Sarah Lopez
1 reviews
2 days ago
3 out of 5 stars

Average Experience

My experience was okay. While the staff was friendly, I felt that my complaint was not taken as seriously as I had hoped. It took a long time to get any updates, which was frustrating.

Helpful?
Donna Hernandez
Donna Hernandez
1 reviews
2 days ago
5 out of 5 stars

Efficient and Professional

I had a great experience filing my complaint. The staff was professional and the process was straightforward. I felt heard and respected throughout the entire process.

Helpful?
John Davis
John Davis
1 reviews
2 days ago
2 out of 5 stars

Urgent Need for Improvement

I had issues with the way my complaint was handled. It seemed to take forever to get a response, and when I did, it wasn't very informative. I think they need to work on their communication.

Helpful?
Michelle Gonzalez
Michelle Gonzalez
1 reviews
2 days ago
3 out of 5 stars

Disappointed with the Outcome

I was hopeful for a positive resolution, but I ended up feeling let down. I think they could improve their investigative methods to ensure all angles are covered.

Helpful?
Carol Martin
Carol Martin
1 reviews
2 days ago
4 out of 5 stars

Helpful with My Case

The CCRB was instrumental in addressing my concerns. They provided me with information and resources that I didn't even know I needed. Overall, a very positive experience.

Helpful?

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Sandra Thomas
Sandra Thomas
1 reviews
2 days ago
3 out of 5 stars

Long Wait Times

While I appreciate the work they do, the waiting period for results was excessive. I believe more staff or resources could help speed up the process.

Helpful?

Frequently asked questions for New York City Civilian Complaint Review Board

The CrowdTrust Experience⭐

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Take a closer look

About New York City Civilian Complaint Review Board

The New York City Civilian Complaint Review Board (CCRB) is an independent agency that investigates allegations of misconduct by members of the New York City Police Department. It provides a platform for civilians to file complaints and seeks to promote accountability and transparency within the police force. The CCRB also conducts outreach and education to inform the public about their rights and the complaint process.

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Business Services

Review summary

The New York City Civilian Complaint Review Board receives a mix of feedback from users, highlighting both commendable aspects and areas needing improvement. Many reviewers appreciate the dedication and responsiveness of the staff, noting that they felt heard and respected throughout the complaint process. Positive experiences often mention the thorough investigations and the board's commitment to community engagement. However, several customers express frustration with communication and the lengthy response times, indicating a need for better engagement and faster updates. Some feel their complaints were not taken seriously enough, leading to disappointment with the outcomes. Overall, while the CCRB is recognized as a valuable resource, there are significant calls for improvement in communication and efficiency.

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Based on reviews, created with AI