Netfly TV receives a generally positive reception from its users, with many praising its excellent service and a great selection of programs. Reviewers highlight the user-friendly interface and quick tech assistance, contributing to a satisfying viewing experience. However, there are notable complaints regarding customer support, with several customers reporting issues with refunds and a lack of response to inquiries. Some users experience buffering issues, particularly with high-definition channels, which detracts from the overall enjoyment. Additionally, problems with the electronic program guide (EPG) not functioning consistently have been mentioned. Despite these criticisms, many long-term customers express satisfaction with the service, indicating a loyal user base.
Some channels have buffering, freezing while watching,I have to switch from the watched channel to another channel then back to previous channel, so you may get to watch or not. I have two Firesticks both 4K and are fairly new. So, that’s why I gave this rating
We keep having issues with the Neyflytv service and the reset feature does not seem to make any difference. Many times we notified them by chat and email but the issues persisted. They also recently refunded one of our subscriptions in error, that resulted in them cancelling one of our subscriptions. The error was made by one of their staff, yet they penalised us for their mistake, that cannot be right.
The service when it works is OK but there are too many recurring problems that they do not seem able to rectify in a timely manner. The 24 hour catchup is a bit limiting especially when it doesn't work. We prefer to use the chat facility as when emailing them they take a lot longer to reply, if they bother to reply at all.
Rubbish, app complicated, not user friendly, customer support unhelpful, wasted 2 hours of my life trying to get it to work and they won't refund £1.99 of a failed trial
Clunky website. Bad, slow, customer service. However, there are a lot of channels available. Although for some reason it's severely lacking in Netflix in English. While the shows themselves are in English, you often have to watch with subtitles in Dutch or something. Not really sure it's worth the cost.
Only had it a few days but so far it's fantastic only thing I find is some movies and series there is a picture audio delay and can't find a setting for it but all in all works great
Would like to be able to setup channels to be just US channels instead of going through all the different countries channels. And has a bad lag on button response.
Excellent product and 5🌟 customer service. I struggled to follow the VERY SIMPLE process to activate the app. I needn’t have worried and nor should you.
Go on live chat if you have any questions. They are brilliant and anticipate the questions you will ask and have the answers before you have thought of the next one. The picture quality is superb. Fully recommend. I will comment on their facebook post. Feel free to contact me to validate this rating, which is definitely 5🌟
lost the service for 2 months, paid for the service but they offered nothing for compensation, when you chat to Ruby at Netfly she does not answer, the customer service does not exist, recived an email from them stating they had changed the way they work and had re-structured everything but when i replied for a free trial i got nothing and got no response from Ruby in the chat, do not use this company, it is the worst IPTV provider and cares nothing for customers
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Netfly TV is a digital platform dedicated to aggregating and displaying user-generated reviews and ratings for various streaming services and content providers. The company aims to assist consumers in making informed decisions by providing a comprehensive collection of feedback on video streaming options. Through its website, netflytv.com, users can access insights into the performance, content quality, and user experience associated with different streaming platforms.
The primary customers of Netfly TV include consumers seeking reliable information before subscribing to or using streaming services. By facilitating user engagement and facilitating discussions around service quality, Netfly TV serves as a valuable resource for individuals looking to enhance their viewing experience. The platform's focus on transparency and community-driven feedback positions it as a useful tool in the competitive landscape of streaming services.
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