Neptune Auto Transport

4.809935205183585 out of 5 stars
4.8
Excellent463 reviews

TrustScore

4.8
4.809935205183585 out of 5 stars
Excellent
5 out of 5 stars
437
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
20
463 reviews in total

Review summary

Neptune Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Prof company

Excellent Car Shipping Experience from Texas to Washington! I recently used this logistics company to transport my veh...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FOREIGNER OWNED DECEPTIVE BUSINESS

I called this company Owned by 2 Foreigners and spoke to an English speaking white man who said his name was Jordan. I g...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fraud and scam

My friend and I were quoted a price, told to pay a deposit and the driver name arrived. We contacted the driver after th...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I worked with Lara

I worked with Lara, she was awesome. Thank you.

0
0
🔥 High engagement

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over 1 year ago
5 out of 5 stars

Monica is very professional and…

Monica is very professional and efficient I like to work with her. She always has very good solutions

Helpful?
Dispatch Team
Dispatch Team
1 reviews
over 1 year ago
5 out of 5 stars

Great people to work with

Great people to work with, fast response and fast pay.

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Brookie Lee
Brookie Lee
1 reviews
over 1 year ago
5 out of 5 stars

The best auto transportation in the US…

The best auto transportation in the US this my second time using them and I will be using them again for sure.

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over 1 year ago
5 out of 5 stars

chevy inop from ID to CA experience

everything went fine, we picked in time, delivered in time, car was ready to go and Diana was polite and friendly, thank you, would work again

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Allen GR
Allen GR
1 reviews
over 1 year ago
5 out of 5 stars

I highly recommend Neptune Auto…

I highly recommend Neptune Auto Transport Service. Thanks again to Fred for honoring your commitment to terrific service & communications, very competitive-fair rate, excellent driver! Your pick up & delivery were fast & right on schedule. My car arrived at the promised time and in perfect condition. Job Well Done! GR Allen 😊

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Jorge Colina
Jorge Colina
1 reviews
over 1 year ago
5 out of 5 stars

Perfect Sam Davis

Perfect person

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over 1 year ago
5 out of 5 stars

Sam Davis was very helpful and…

Sam Davis was very helpful and professional. Also the service was great and very fast. 10/10 will recommend to others.

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Rinat Kubatov
Rinat Kubatov
1 reviews
over 1 year ago
5 out of 5 stars

Good company

Good company, we will continue to work with them!

Helpful?
over 1 year ago
4 out of 5 stars

Great communication.

Great communication.

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over 1 year ago
5 out of 5 stars

Very active communication from start to…

Very active communication from start to finish of the process! Very polite and understanding! As a first timer of needing to transport a vehicle, they made the process smooth and easy! Will definitely use them again!

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Derrick
Derrick
1 reviews
over 1 year ago
5 out of 5 stars

Exception job with transporting my car thank you Fred.…

Exceptional job with transporting my car from New Mexico to California. Great communication and a very professional service. Thank You Fred for making this happen! 5 star service!

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over 1 year ago
5 out of 5 stars

Monica is the best

I was contacted by several places that offered to move my car cheaper but on the day of they diubled and even trippled the price. The estimate given to me by Monica at Neptune was only a few bucks of the final price. What impressed me even more is that where others were giving me 3-5 hour windows for pick up I was give an almost on the dot estimation for pick up and drop off. Bestbpart my baby (my mustang) got there without a scratch.

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Wanda Garcia
Wanda Garcia
1 reviews
over 1 year ago
5 out of 5 stars

Tony

This company have a great customer service our experience was 5 🌟. Good communication and excellent services.

Helpful?
over 1 year ago
5 out of 5 stars

Great service and communication

Great service and communication , easy to work with!

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Sam
Sam
1 reviews
over 1 year ago
5 out of 5 stars

Monica made it fast and easy I highly…

Monica made it fast and easy I highly recommend using this company !!

Helpful?
over 1 year ago
5 out of 5 stars

Very fair priceVery fair price, delivered on time, and no damage. Thank you Peter! Well done!

Very fair price, delivered on time, and no damage. Thank you Peter! Well done!

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Maegan Ashly
Maegan Ashly
1 reviews
over 1 year ago
5 out of 5 stars

Super easy friendly

Super easy friendly, and kept me up-to-date on my vehicle

Helpful?
over 1 year ago
5 out of 5 stars

Fast reservation

Fast reservation. Pick up and dwlivery as promised. Sam Davis was communicative and helpful.

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Lisandra Lara
Lisandra Lara
1 reviews
over 1 year ago
5 out of 5 stars

I have been working with this company…

I have been working with this company for 2 years.They are very reliable.The payment is always on time. Last car we transported,Sam Davis helped us a lot with the customer communication.We really appreciate his help. We really appreciate his help

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J.R. Nicasio
J.R. Nicasio
1 reviews
over 1 year ago
5 out of 5 stars

I would like to thank Mr Wilson

I would like to thank Mr. Wilson for the great service he provided. I had one vehicle shipped from Kokomo, Indiana to Houston Texas and one vehicle shipped from Houston to Kokomo, Indiana. Both arrived within a time allowed. Great job

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