Neptune Auto Transport

4.809935205183585 out of 5 stars
4.8
Excellent463 reviews

TrustScore

4.8
4.809935205183585 out of 5 stars
Excellent
5 out of 5 stars
437
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
20
463 reviews in total

Review summary

Neptune Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Prof company

Excellent Car Shipping Experience from Texas to Washington! I recently used this logistics company to transport my veh...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FOREIGNER OWNED DECEPTIVE BUSINESS

I called this company Owned by 2 Foreigners and spoke to an English speaking white man who said his name was Jordan. I g...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fraud and scam

My friend and I were quoted a price, told to pay a deposit and the driver name arrived. We contacted the driver after th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I worked with Lara

I worked with Lara, she was awesome. Thank you.

0
0
🔥 High engagement

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over 1 year ago
5 out of 5 stars

Great company Fred help us

Great company Fred help us

Helpful?
over 1 year ago
5 out of 5 stars

Sam davis i am glad for working with…

Sam davis i am glad for working with you looking forward to our next shipment .

Helpful?
Akbar Bekov
Akbar Bekov
1 reviews
over 1 year ago
5 out of 5 stars

Sam Davis done a wonderful job like i…

Sam Davis done a wonderful job like i was worrying about my vehicle to ship here he comes and sort out my problem with the limited budget . Sam looking forward to working with you .

Helpful?
over 1 year ago
5 out of 5 stars

Lucas is a good and responsible person

Lucas is a good and responsible person

Helpful?
Ravix Roguens
Ravix Roguens
1 reviews
over 1 year ago
5 out of 5 stars

It was great 👍

It was great 👍

Helpful?
Mandaat LLC
Mandaat LLC
1 reviews
over 1 year ago
5 out of 5 stars

Definitely recommend

Good friendly people, reliable company to work with. Thank you. I would recommend!

Helpful?
over 1 year ago
5 out of 5 stars

Monica was always very helpful during…

Monica was always very helpful during the process of getting the best qualified driver to transport my vehicle to its destination

Helpful?
over 1 year ago
5 out of 5 stars

Great job Lucas!

Great job Lucas!

Helpful?
Dennis P
Dennis P
1 reviews
over 1 year ago
5 out of 5 stars

Excellent experience with Neptune

Excellent experience with Neptune, David was great to deal with. Great communication, attention to detail and rapid response time.

Helpful?
over 1 year ago
5 out of 5 stars

Thank you very much for the excellent…

Thank you very much for the excellent and professional work of Sam Davis

Helpful?
Black Ammar
Black Ammar
1 reviews
over 1 year ago
5 out of 5 stars

It was very smooth and easy shipment

It was very smooth and easy shipment. Tony is very good and I suggest him highly.

Helpful?
John
John
1 reviews
over 1 year ago
5 out of 5 stars

Justin is the best professional

Justin is the best professional, honest I have never seen this kind of great communicator You can give the deal and not worry about anything He can ship everything He might give you a bit higher rates but there is no any scam and everything is legit

Helpful?
over 1 year ago
5 out of 5 stars

Excellent communication

Excellent communication! The best! They text and call right away! They delivered my car from KS to VA and stayed in touch throughout the entire trip. Highly recommend them, 5+ star service and Monica, the agent is super nice!

Helpful?
Autumn Neylon
Autumn Neylon
1 reviews
over 1 year ago
5 out of 5 stars

Fred made the entire process easy

Fred made the entire process easy. Which is a lot to say in a very stressful process.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Neptune just delivered my Ioniq to New York from New Mexico. …

Neptune just delivered my Ioniq from New Mexico to New York. Tony walked me through the process from start to finish….. following up and answering every concern. The price he quoted was the price I paid. ( only a very small contract fee was charged to secure the space-) which makes sense as he did a lot of footwork to complete that contract. I paid the agreed cost when the car arrived in perfect condition. The rate was far below the other 10 companies I spoke to. I would use this company again and will should I ever need to transport a car.

Helpful?
over 1 year ago
5 out of 5 stars

It was great the man was very nice and…

It was great the man was very nice and courteous. Monica did an awesome job she was very polite and friendly I could really understand her. Thank you Monica and a job well done.

Helpful?
John Tino
John Tino
1 reviews
over 1 year ago
5 out of 5 stars

All the brokers will send low ball…

All the brokers will send low ball quotes to get your business, then they post it for all the drivers who won't take the cheapest price. Sam Davis was great he got me the best price after other brokers couldn't. Lots of scammers out there, you can feel safe with Sam

Helpful?
Maria Rodas
Maria Rodas
1 reviews
over 1 year ago
5 out of 5 stars

Excellent service

Excellent service Jack wilson

Helpful?
Alex Pronin
Alex Pronin
1 reviews
over 1 year ago
5 out of 5 stars

Thank you Monica.

Thank you Monica.

Helpful?

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