Neptune Auto Transport

4.809935205183585 out of 5 stars
4.8
Excellent463 reviews

TrustScore

4.8
4.809935205183585 out of 5 stars
Excellent
5 out of 5 stars
437
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
20
463 reviews in total

Review summary

Neptune Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Prof company

Excellent Car Shipping Experience from Texas to Washington! I recently used this logistics company to transport my veh...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FOREIGNER OWNED DECEPTIVE BUSINESS

I called this company Owned by 2 Foreigners and spoke to an English speaking white man who said his name was Jordan. I g...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fraud and scam

My friend and I were quoted a price, told to pay a deposit and the driver name arrived. We contacted the driver after th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I worked with Lara

I worked with Lara, she was awesome. Thank you.

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Endia Craft
Endia Craft
1 reviews
over 1 year ago
5 out of 5 stars

Very professional and great customer…

Very professional and great customer service.

Helpful?
over 1 year ago
5 out of 5 stars

I'm very happy to have chosen Neptune…

I'm very happy to have chosen Neptune Auto Transport to help me ship my car across the country. Joe Greene was incredibly helpful and always available throughout the entire process.

Helpful?
yasmeen mack
yasmeen mack
1 reviews
over 1 year ago
5 out of 5 stars

This experience was great.

This experience was great. I was getting overloaded with inquiries about the transport and when Neptune Auto called were patient and professional. They really were working with my schedule as I could not give them an exact date at first. Taylor Dawson was my point person and he was very knowledgeable and reliable.

Helpful?
Gabriella GG
Gabriella GG
1 reviews
over 1 year ago
5 out of 5 stars

Car Shipping Experience w/ Nepture Auto Transport

First time shipping a car, from cali to indiana. No issues at all! Joe Greene was super helpful and available throughout the entire process.

Helpful?
James Bond
James Bond
1 reviews
over 1 year ago
5 out of 5 stars

Smooth process

The communication from Joe Greene was excellent. He guided through the process every step of the way. Our son's car was stuck out of state. Joe was able to find a driver and get the car to our mechanic by our home within 24 hours of us calling him. Outstanding!

Helpful?
Ronnie Rogers
Ronnie Rogers
1 reviews
over 1 year ago
5 out of 5 stars

Edward Morgan was fast and easy to work…

Edward Morgan was fast and easy to work with. Quick to respond to all texts and calls. Highly recommend

Helpful?
Jeka Parpaut
Jeka Parpaut
1 reviews
over 1 year ago
5 out of 5 stars

"we worked with Neptune Auto Transport and Edward Morgan is good agent and we work many times in next future" Thanks

"we worked with Neptune Auto Transport and Edward Morgan is good agent and we work many times in next future" Thanks. FSI Transport LLC

Helpful?
Frank
Frank
1 reviews
over 1 year ago
5 out of 5 stars

An awesome job done

They dod an awesome job. They helped me to ship my car from Colorado to Virginia. I got it a day before the expected date for delivery. They are tested and trusted

Helpful?
Jeffrey
Jeffrey
1 reviews
over 1 year ago
5 out of 5 stars

Good communication

Good communication, exceptional service I worked with Edward Morgan for the 2nd time. He always help me with all the questions I have.. I’m high recommend him and Neptune Auto transport for any transportation needs⭐️⭐️⭐️⭐️⭐️

Helpful?
Wolo
Wolo
1 reviews
over 1 year ago
5 out of 5 stars

It is the fastest Auto transport on…

It is the fastest Auto transport on time delivery Amazing service thank you sam

Helpful?
Sergii
Sergii
1 reviews
over 1 year ago
5 out of 5 stars

Glad to work with SAM DAVIS

Glad to work with SAM DAVIS. Good job!

Helpful?
Jazmin
Jazmin
1 reviews
over 1 year ago
5 out of 5 stars

This transport service is very great

This transport service is very great. Recently, got my car moved. Also, Kevin was very responsible, replying back to my questions on time.

Helpful?
Sasha Milyan
Sasha Milyan
1 reviews
over 1 year ago
1 out of 5 stars

They are not professional

They never answer the calls, they always say that they will talk to the client and remain silent. Do not work with them, they are not professional

Helpful?
over 1 year ago
5 out of 5 stars

Top Notch

Service was superb. Driver was on time with car and great communication

Helpful?
Levan
Levan
1 reviews
over 1 year ago
5 out of 5 stars

Thank you guys for your service

Thank you guys for your service, I am very happy that we worked together and can't wait to do it in the future as well, special thank to Sam Davis, he did a great job !

Helpful?
over 1 year ago
5 out of 5 stars

These guys are good

I was recommended to Neptune by a car dealer I know in MA. He was right. These guys are good!! Fred was with us every step of the way following up on progress. I highly recommend Neptune for your auto move.

Helpful?
over 1 year ago
5 out of 5 stars

Outstanding service!

Never shipped a car before; was leery of doing so. Joe was extremely professional & persistent in finding a driver, etc to assist us, & managed to obtain exactly what we needed with a Saturday delivery. This was so much better than the Monday we were anticipating, assuming that transports wouldn't occur on a weekend. Aleksandr was on time for both pick-up & drop off. He was also very professional & only took 30 minutes both times. As it was over a 400 mile transport, pick up was Friday with A Saturday morning drop off. Highly recommend this company, especially if you want to save time, money, and headaches. And if you're really lucky, you'll work with Joe & Aleksandr.

Helpful?
Bill Nguyen
Bill Nguyen
1 reviews
over 1 year ago
5 out of 5 stars

Awesome service

Awesome service! Kevin is very responsive and helpful

Helpful?
Jeff Arwine
Jeff Arwine
1 reviews
over 1 year ago
5 out of 5 stars

Neptune Auto Transport exceeded my expectations!

There are so many transport brokers out there and you have to do your research to find a reputable one that uses reputable transporters. This is my third car from the west coast, she traveled almost 3000 miles to get to me. I chose Neptune based on their reviews I researched on multiple platforms. Fred was very communicative and always answered my calls. He picked up my car on Monday, the day he promised, the only issue was the transport company he chose for me delayed the second pickup from their yard for four days and my car would have been delayed by at least another four days or more for delivery. I alerted Fred and he found another transport that picked my car up from the other transport’s yard and still got my car to me on the following Tuesday, still a day earlier than Fred originally promised with the first transport. Fred took great care of me and my “new” one owner 2006 Corvette and I would trust him with any vehicle I needed transported. In his business there are a lot of other brokers that will say and promise deliveries and prices just to get your business. Fred was straight up and every move he made reassured me I made the best choice to transport the car of my dreams. My car arrived undamaged, and was loaded on top of the transport at my request. I couldn’t be happier and I highly recommend Neptune Transport! Thank you Fred!

Helpful?
Osman Akbulut
Osman Akbulut
1 reviews
over 1 year ago
5 out of 5 stars

Very reliable company easy to work and …

Very reliable company easy to work and good communication i will definitely work again thank you for the business

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Neptune Auto Transport

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.