Reviewers consistently report positive experiences with Rental Advisor. Customers often highlight rental, rental advisor, advisor, owners.
A minority mention drawbacks around rental, rental advisor, advisor, property. Overall sentiment is strongly positive with an average rating of 3.5 stars across 21 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 21 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
“I've had an amazing experience with Rental Advisor”
“We booked a vrbo in Hawaii for our big family vacation”
21 reviews of Rental Advisor. Filter by what matters to you.
Over a year ago
The agents of Rental Advisor are very helpful with our concerns during our stay. They responded on time and will really go all out with their assistance and recommendations. I would also like to comme... See more
Over a year ago
I've had an amazing experience with Rental Advisor. They are professional, very responsive, and care about both guests and owners. Highly recommend to anyone looking for reliable hassle free managemen... See more
Over a year ago
I had an outstanding experience booking my stay in Moab through Rental Advisor. The process was smooth, and I really appreciated being able to book directly without the added fees you typically see on... See more
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 38% are 1–2★.
Rental Advisor is a great company to work with. They have the knowledge and support team to help their vacation rental owners succeed and they know how to take care of guests to make sure their stay is a great experience. Don’t hesitate to use this company for all your vacation rental needs! You won’t be disappointed!
The agents of Rental Advisor are very helpful with our concerns during our stay. They responded on time and will really go all out with their assistance and recommendations. I would also like to commend the housekeeping staff for very clean premises and unit.
I've had an amazing experience with Rental Advisor. They are professional, very responsive, and care about both guests and owners. Highly recommend to anyone looking for reliable hassle free management.
I had an outstanding experience booking my stay in Moab through Rental Advisor. The process was smooth, and I really appreciated being able to book directly without the added fees you typically see on other platforms. Communication was prompt—any questions I had were answered quickly and thoroughly. The check-in and check-out instructions were clear and easy to follow, which made everything stress-free. The property itself was exactly as described—clean, comfortable, and well cared for—and the local host went above and beyond to help us navigate a tricky lock system. I would absolutely book through Rental Advisor again and recommend them to anyone looking for a more personal and transparent booking experience.
I'm very happy with the services provided by Rental Advisor. Their fee (to me) is well worth the value they provide. They push my property on multiple online venues and staff a round the clock phone service for bookings that allows property owners to be completely free from the daily headaches of renting. If I were to do everything they do myself, I would have fewer bookings, more headaches, and less income from my properties. I highly recommend them at any level to owners of rentable properties.
This company goes the extra mile to take care of guests and property owners. My experience has been wonderful. They are professional and attentive. I highly recommend Rental Advisor.
Rental Advisor has helped both guests and owners in the vacation rental industry. Through Rental Advisor many guests have stayed in beautiful homes and enjoyed their vacations. Through Rental Advisor, property owners have gained revenue from their homes.
My Rental Advisor made the entire booking process seamless. The agents were prompt, helpful, and quick to answer all our questions. Once we arrived, the property caretaker was fantastic—friendly, responsive, and made sure we had everything we needed. Great experience from start to finish!
I've had a great experience working with RA. The team is professional, responsive, and genuinely committed to supporting both property owners and guests. They go above and beyond to ensure smooth operations and consistent bookings across platforms like Airbnb and Vrbo. I’ve seen firsthand how much effort they put into improving processes and guest satisfaction. Would definitely recommend them to other property owners!
We have used Rental Advisor for our family vacations. We had an amazing time and the homes were perfect for our family. We will use this company for future family vacations!
I can't say enough great things about my experience with host Elle and her team! From the very beginning, they were attentive, knowledgeable, and incredibly helpful in finding me the perfect vacation home in Lahaina. Their team took the time to understand exactly what I was looking for and made the whole process seamless and stress-free. The home they found for me exceeded all expectations--clean, beautifully maintained, and in an ideal location. Waking up to the sound of the ocean and being just minutes from all the charm of Lahaina was an absolute dream. I'm so grateful for their dedication and professionalism. They made this trip unforgettable, and I'll absolutely be using their services again in the future. Mahalo!
Rental Advisor has managed several of my properties for many years. I have been extremely happy with their services. They have done a great job at maximizing my revenue. All the guest reviews from there bookings on Airbnb, VRBO etc have been very high. Thanks for doing a great job
We made the mistake of hiring Rental Advisor to manage our rental properties. After a year under their management, we visited our units and it was obvious the they were neglected and suffered from disrepair. Now we understood why guest reviews started including several complaints! Rental Advisor was billing us for maintenance expenses, yet it was evident they were not doing the work. We ended up spending thousands to get the properties fixed and back to their original condition pre-Rental Advisor management. For this reason, I cannot recommend their services.
We have used rental advisor for numerous vacations and have had wonderful experiences with them. They were quick to answer our questions and were very clear on instructions for check in and check out. I will continue to book through this company for my future vacations.
We booked a vrbo in Hawaii for our big family vacation. Rentaladvisor was the host. We waited around till the 4pm check in. They had given en us the welcome letter, house address and code to enter. Upon entering the place had shoes and luggage there, obviously occupied. We messaged them, and they just said sorry it is no longer available. They obviously double booked. They would not answer any calls, it is a continual answer machine. We never got a call back to our messages. I tried messaged thru vrbo once again and all that came back was a message that said Reservation is canceled. I spent the next 4 hours going back and forth with vrbo to try and fix the problem, but to no avail. We just went to a hotel after this. They don't care about you as a customer. They have bad communication, bad manners and no customer support whatsoever. I would not book anything with Rental advisors as the host.
We used rentaladvisor for our vacation in Maui. Everything went well until we got to our unit. The plumbing didn't work in the masterbath. We waited a day and a half at the condo for the plumber to show up. He couldn't fix it. RentalAdvisor reps offered a small return for the inconvenience but after that would not talk to us. They would not answer e-mails, return calls left with the receptionist even after a specific time to talk was scheduled. Promises to return calls to me were not kept. Poor company to work with. Very poor representation of the company by these employees. I will never schedule through RentalAdvisor again.
Don’t hire them to manage your property. They are not registered to do business or legal property management in almost all of the states in which they operate. This leaves us property owners unknowingly liable and vulnerable to legal issues. I had to pay hefty fines to my county because of Rental Advisor’s unlawful advertisement of my property. What’s worse, Rental Advisor let’s their properties fall into disrepair. They do not do proactive maintenance, which is necessary avoid preventable repair expenses. Their low commission quotes are deceiving, because they charge guests “management fees” which undercuts your net profits. Speaking with cleaning staff, it seems Rental Advisor overcharges for cleaning fees, pocketing the excess and giving low salaries to cleaners. These practices set your rates higher than they would be, which makes it harder to compete for bookings and more occupancy. In our management contract they were not transparent about fees. Worst of all, they are careless about using safe practices to protect homeowners from getting fined by the local government.
Stayed at an Airbnb they manage on the north shore of Oahu. Terrible experience. There were rats in the home and the homes were poorly maintained.
We have never been harassed by a company before this one. We were told to change my review ( a three, not so bad in the first place ) and got multiple phone calls and text messages telling me to do so. Stay away from this company if you can. The five star rating on airbnb is VERY deceiving, especially with this type of business practice.
We are very disappointed with Rental Advisor. We didn’t know we made a reservation through them because we made a reservation through Airbnb. Then we have been trying to cancel our trip because - the only reason is - we are not allowed to fly to US because of pandemic situation. The borders are closed. So they didn’t even care about it and were mean hangin up the phone in our faces. We called again and not able to reach them. So sad because we liked the house and we would like to stay there but I thought our deal was between us and Airbnb but guess this Rental Advisor that is unprofessional got through it and made it harder to solve our problems. Shame on them.
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