Rental Advisor
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Bad hosts
We booked a vrbo in Hawaii for our big family vacation. Rentaladvisor was the host. We waited around till the 4pm check in. They had given en us the welcome letter, house address and code to enter. Upon entering the place had shoes and luggage there, obviously occupied. We messaged them, and they just said sorry it is no longer available. They obviously double booked. They would not answer any calls, it is a continual answer machine. We never got a call back to our messages. I tried messaged thru vrbo once again and all that came back was a message that said Reservation is canceled. I spent the next 4 hours going back and forth with vrbo to try and fix the problem, but to no avail. We just went to a hotel after this. They don't care about you as a customer. They have bad communication, bad manners and no customer support whatsoever. I would not book anything with Rental advisors as the host.