Ralston Poole

Feb 1, 2023

We used rentaladvisor for our vacation to Maui.

We used rentaladvisor for our vacation in Maui. Everything went well until we got to our unit. The plumbing didn't work in the masterbath. We waited a day and a half at the condo for the plumber to show up. He couldn't fix it. RentalAdvisor reps offered a small return for the inconvenience but after that would not talk to us. They would not answer e-mails, return calls left with the receptionist even after a specific time to talk was scheduled. Promises to return calls to me were not kept. Poor company to work with. Very poor representation of the company by these employees. I will never schedule through RentalAdvisor again.