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Review summary
My Home Move Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I wanted to write a review to give a big shout out to Ryan MacCallum.
I have had a few properties fall through and have used My Home Move Conveyancing each time. Today Ryan MacCallum transferred a file so efficiently and made the process so simple and easy to the point within an hour I was working through my checklist. Absolute amazing experience. He was so kind and patient and was open to answering any and all questions that I had. Brilliant service and would recommend to anyone. And a huge thank you to Ryan for today. :-)
Great customer service, this is the 5th time I have used My Home Move Coneyancing and everytime I have had a good experience.
I have been helped by Ryan MacCallum who was really helpful and answered all my questions.
10 out of 10, thank you
Louise
Being inexperienced with conveyancers as opposed to traditional solicitors, I phoned for a chat to get some reassurance and Daniel was very thorough, explaining the process, and answering my questions very well.
Having accepted their quotation, I later found that my file had been duplicated on their system in error.
So I called again and spoke with Arti who understood the issue and undertook to sort it out. Within an hour she called me back to confirm all was well.
I'm very happy with the responses I have received thus far, and trust that this will continue to completion!
Dan Atkins made it a very easy process. Once a quote had been received, it was extremely easy to contact him and discuss the exact requirements. An introduction email from the dedicated conveyancer was received within the hour which enabled the process to begin and for the property to move to Sold Subject to Contract and removed from the market by the estate agent. If the rest of the process is so efficient I will be very happy.
Arti Dhamu has been very helpful during the quoting phase. She replies quickly and explained everything nicely.
I still need to get through conveyancing
Sean Donald-Deacon, you have been very supportive, welcoming and your advice has been great. My husband and I really appreciate the support as we are first time buyers. You have signposted us to the right support and even guided us in terms of what we are expected to do as the buyers. You have listened to my concerns/worries and reassured me that you and your team will be there with us at every step of the process. Thank you once again.
I have spoken to Sean this afternoon (17/01/25). I am very pleased with the service that I have had from the this department.
When speaking to Sean I found him to be very helpful always seamed that he had a smile in his voice and very polite and pleasant, nothing was too much trouble for him if I wasn’t sure of something he took his time to explain to me. Very pleased with the time he took to explain. Many thanks Sean.
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