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HomeShopping & FashionMUSIC STORE professional Reviews

MUSIC STORE professional

4.605 out of 5 stars
4.605 out of 5 stars
4.6
|Excellent|1,000 reviews

TrustScore

4.6
4.605 out of 5 stars
Excellent
5 out of 5 stars
827
4 out of 5 stars
74
3 out of 5 stars
31
2 out of 5 stars
13
1 out of 5 stars
55
1,000 reviews in total

Review summary

MUSIC STORE professional is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

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Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Kunde
Kunde
5 out of 5 stars
5/5

Schnelle Lieferung.

Schnelle Lieferung.

0
0
🔥 High engagement
POPULAR
Martin Vortmann
Martin Vortmann
5 out of 5 stars
5/5

Super schnell

Super schnell! Top Ware, gerne wieder.

0
0
🔥 High engagement
POPULAR
Kunde
Kunde
5 out of 5 stars
5/5

Schnelligkeit

Top Aktuell und schnell beim Kunden. Besser geht es nicht mehr!!

0
0
🔥 High engagement
POPULAR
Kunde
Kunde
5 out of 5 stars
5/5

Artikel wie beschrieben

Artikel wie beschrieben, sehr schneller Versand, keine Probleme,

0
0
🔥 High engagement

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gianni boscarino
gianni boscarino
1 reviews
6 months ago
1 out of 5 stars

Robbers

I returned the item 3 months ago. I still haven’t received my refund. I’ve emailed multiple times, I’ve called them, I’ve threatened legal action, but still no refund. They kept asking me to wait and then eventually just stopped replying to my emails. Please stay away

Helpful?
Andreas
Andreas
1 reviews
6 months ago
5 out of 5 stars

Sehr schnelle Lieferung

Sehr schnelle Lieferung, Ware top. Sehr zu empfehlen, jederzeit wieder, danke.

Helpful?
Kunde
Kunde
1 reviews
6 months ago
5 out of 5 stars

Schnell , zuverlässig und sehr gute Qualität

Die bestellten Ware haben sehr wissen Eindruck und nach einmaligen Gebrauch von sehr guter Qualität. Versand sehr schnell und zuverlässig

Helpful?
Martin Obojes
Martin Obojes
1 reviews
6 months ago
5 out of 5 stars

Gute Verfügmarkeit und schnelle…

Gute Verfügbarkeit und schnelle Lieferung

Helpful?
gK
gK
1 reviews
6 months ago
5 out of 5 stars

Schnell und guter Preis, mehr gibt's nicht zu sagen

Schnell und guter Preis, mehr gibt's nicht zu sagen.

Helpful?
R. van Tongeren
R. van Tongeren
1 reviews
6 months ago
5 out of 5 stars

Blij met MusicStore & Behringer MonoPoly!

Ik ben blij met de aankoop van de Behringer MonoPoly, de synthesizer klinkt en ziet er geweldig uit. Ook alle knoppen, schakelaars etc. werken prima. Helaas is het klavier wat van mindere kwaliteit in vergelijk met de rest van het apparaat. Ik zou ook best bereid zijn om meer te betalen voor deze remake synthesizer series met een 3 en half octaaf versie, zoals vele originele modellen, èn een gòed standaard klavier. Heb destijds de Behringer VC-340 gehad maar teruggestuurd alleen vanwege 't matige klavier waar ik niet aan kon wennen, de rest was prima! Weliswaar speelt het klavier in de MonoPoly iets beter dan in VC-340 maar nog steeds niet geweldig. Misschien iets om via de Behringer fan-base te onderzoeken of er behoefte /bestaansrecht is voor 2 versies van elk type, bijvoorbeeld MonoPoly (huidige uitvoering) èn een MonoPoly X (luxe pakket). Tot slot: Behringer hartelijk dank voor al deze mooie remakes en daarmee de mogelijkheid voor vele synthesizerfans om van deze Iconen te kunnen genieten. Ben benieuwd wat er nog meer komt.... Ook dank aan MusicStore: het pakket wederom op tijd èn goed verpakt aangekomen en persoonlijk door de bezorger aan de deur overhandigd.

Helpful?
M Eijkenboom
M Eijkenboom
1 reviews
6 months ago
5 out of 5 stars

snelle professionele bezorging en goede…

snelle professionele bezorging en goede prijs kwaliteit verhouding,ik kan het iedereen aanbevelen

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
A. Dorio
A. Dorio
1 reviews
6 months ago
5 out of 5 stars

Zuverlässigkeit, Pünktlichkeit, bekommen was man erwartet.

Online bestellt, Ware ist sogar vor der angegebenen Zeit angekommen. Perfekt verpackt. Alles wie es soll und unkompliziert. Perfekt.

Helpful?
Franzen
Franzen
1 reviews
6 months ago
5 out of 5 stars

sehr schnelle lieferung

sehr schnelle lieferung, super Anlage

Helpful?
Phillip Shaw
Phillip Shaw
1 reviews
6 months ago
5 out of 5 stars

Shaw

Ordering the guitar was straightforward and it duly arrived safely after only a week or so after I paid for it. It was shipped from Germany and arrived in pristine condition. Indeed it had been checked and perfectly set up by Music Stores technicians which was very appreciated. The contact number in Romford is handy. Indeed the lady (Joanne) I spoke to on a couple of occasions was most helpful and reassuring. The price I paid represents fantastic value for money. I would not hesitate to recommend Music Store. Their service and choice of instruments is second to none. Many thanks Phillip Shaw Darlington UK.

Helpful?
Yanis Cristian
Yanis Cristian
1 reviews
6 months ago
5 out of 5 stars

Promptness and seriousness

Promptness and seriousness. I received the products even faster than the expected date. I am very satisfied. Including Chat GPT confirms the seriousness of this site. I recommend it with confidence!

Helpful?
Kenneth Moles
Kenneth Moles
1 reviews
6 months ago
5 out of 5 stars

Helpful and convenient

Helpful and convenient

Helpful?
Frederik Vedersø
Frederik Vedersø
1 reviews
6 months ago
2 out of 5 stars

Poor customer service

I ordered a pedal from Music Store in Germany on April 2nd and the money was taken out of my account immediately. It was estimated to be in stock on April 15th. 10 days pass and they refund me the money. No info. Weird, but ok. I assume they cancelled it. On June 17th, out of the blue, two and a half months after the original order was placed, they suddenly take the money out again. No mails received from Music Store apart from the original order confirmation from April 2nd. I give them a call to hear what's going on. The guy is acting very defensive and doesn't get why I think that whole thing is a little weird. Apparently, I'm the weird one. He's saying that they didn't take any money out and that they just reserved the amount. We hang up and I check my account and can see that it was just as I mentioned at the start. Money out April 2nd and a refund on April 12th. I call back to let them know that I think it's weird and that they should at least have sent an email with info, just to keep the customers updated, but the other guy is equally defensive and keeps interrupting me. He doesn't believe that the money went out and back in 10 days later. Just terrible customer service in my opinion. I'm happy to get the pedal, but I will never order from Music Store again. I would rather shop somewhere, where the service is nice and communication is good and I can rely on delivery times.

Helpful?
kein Nutzername
kein Nutzername
1 reviews
6 months ago
5 out of 5 stars

sehr schnelle Lieferung

sehr schnelle Lieferung

Helpful?
Client
Client
1 reviews
6 months ago
5 out of 5 stars

Easy and reliable

Easy to select, easy to order, easy to pay. Follow-up of the order progress and delivery. Everything to make a top customer experience.

Helpful?
Kunde
Kunde
1 reviews
6 months ago
4 out of 5 stars

Große Auswahl und gute Preise

Große Auswahl und gute Preise

Helpful?
Kunde
Kunde
1 reviews
6 months ago
5 out of 5 stars

Super Service

Super Service, Wunschtermin für Lieferung einfach möglich und sehr gut umgesetzt.

Helpful?
Martin
Martin
1 reviews
6 months ago
2 out of 5 stars

Thomann leider in allen Bereichen deutlich besser

Nach meiner Bestellbestätigung am 08.05.2025 passierte zuerst mal eine Woche nix, bis ich dort mal angerufen und erfahren habe, dass nur weil ein Artikel aus meiner Bestellung erst in 3 Monaten lieferbar wäre, wurde gar nichts versendet. Ohne meine Nachfrage hätte ich also 3 Monate auf die restliche Bestellung warten können. Das geht nicht. Dann ging auch noch der erste Versand durch UPS mächtig in die Hose. Erst durch DHL hat die Zustellung am 04.06.2025 dann funktioniert. Fast 4 Wochen vergingen also, bis ich dann endlich meine neue Gitarre in Händen hielt. Mit der bin ich allerdings sehr zufrieden. Übrigens ist bis zum heutigen Tag der Lieferstatus, in meinem Nutzerkonto, als "unterwegs" gekennzeichnet. Da wird nix aktualisiert. Durch diese Erfahrung vertraue ich in Zukunft lieber wieder Thomann.

Helpful?
Kunde
Kunde
1 reviews
6 months ago
5 out of 5 stars

Super Service

Super Service, schnelle Abwicklung! Vielen Dank!

Helpful?
Kunde
Kunde
1 reviews
6 months ago
5 out of 5 stars

Eine tolle Einkaufserfahrung!

Eine tolle Einkaufserfahrung!

Helpful?
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Shopping & Fashion