Music Matter Reviews

My first time using. Good price and delivered promptly and well packaged. They also answered a query promptly. I would use them again.

Got some great bargains - really cheap - and the delivery speed was top notch.

Music Matter had the best price for what I wanted so i bit the bullet. I ordered my items at 2pm and the next day everything was here at 11am. All packed very well and clearly all official brand new merchandise. Very happy with my purchase; I hope to shop here again!

Great service, large product range, competitive pricing and fast delivery. I have used Music Matter for studio products a few times now with no problems whatsoever. I highly recommend them.

Great products and quick delivery, was kept updated after ordering via email and the account area made it easy to track my order. Can't comment on customer helpline/service as my order went smoothly and I had no need to contact them. Great experience.

I bought a pair of T7 monitors and a S10 sub. Sounds awesome. only at low power as these are brand new bought them for my brother in-law 👍👍

A great deal on a great item and fast, hassle free delivery.

Very helpful customer service who combined multiple orders for me to reduce shipping costs. New toys arrived the next day in perfect condition.

I am a first time customer with Music Matters. I purchased a pair of headphones as a gift - which I thought were a great price, and there was lots of easy to follow info on the website about the product. Delivery was very quick, which was great, however, the headphones unfortunately arrived with the box completely dented, ripped, and partially crushed. I contacted customer service via their website, and within a couple of hours they called me, arranged an immediate replacement and provided me with a label to return the damaged parcel so that it didn't put me out of pocket. The replacements arrived within 24 hours and they contacted me to make sure that they had arrived safely (and in-tact). In all honesty I think the issue with the original delivery was with DPD, not with Music Matters, and the replacement headphones came with extra protection in the packaging, which was a thoughtful addition to the fantastic customer service they provided. A big shout out to Jason and Richard for your collaboration on getting this sorted so quickly.

First time ordering from Music Matter. The whole process was organised, informative and very professional at every step. I was kept fully informed of the status of my order right down to the delivery window on the day. Product arrived well packaged and box inside was in perfect condition. Very very pleased with the service overall. Will be purchasing again from here!

Excellent headphones at a good price, timely delivery with a 1 hour delivery slot, which is really useful and convenient. I have always had a really good experience buying from Music Matter, surely one of the best music retailers. Many Thanks

Quick delivery, headset works well, my daughter is very happy with it. Headset is well made, comfortable, so far so good.

What a fabulous first experience with Music Matter. This was a gift to a friend, and Julie deserves a special mention for her exceptional customer service skills in fulfilling the time-bound order. Although a required part wasn't in stock, Julie was on the manufacturer and provided frequent updates. Everything was delivered in time for the event, all because of her excellence. Julie, thank you for being so incredible. Music Matter is blessed to have you. I now know who to contact for any musical needs

Everything arrived quickly at a very good price

Quick delivery and the "Mackie Thrash 212 (Pair) with Stands, Stands Bag & Cables" I ordered not only came in at the best price on the web but the product is fantastic and great value for money. Next day delivery was a welcome bonus and super service.

Excellent service, arrived at time stated, postage much cheaper than competitors.

Knowledgeable staff, very helpful, highly recommended.

Having decided what I wanted to buy I shopped around for the best price. Buying online from Music Matter was an easy transaction.

Great presales advice on choosing monitoring headphones. Gave advice based on our specific requirements and the kit we already had.

Every part of the process of ordering and receiving the amplifier I needed was very smoothly handled. Delivery was via DPD who seem to be the best of the courier companies in our area. It also arrived much more quickly than anticipated.