Unhappy and broke
I have been using these products for over 2 years with no results. What you could do is honor your money back guarantee and refund me the hundreds of dollars that I have wasted.una
2.9
Average
544 reviews
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Review summary
Musely has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great Products, Getting better every year!
Every product I have received from Musely has worked as described. I am thoroughly amazed by their newest products. I will be a user for life! The communication with the Doctors have always been efficient and effective and their advice right on point!
I started using the repair cream after…
I started using the repair cream after I saw my daughter’s skin improvement. I am very happy with my results. My pores are less visible and there is a smoothness that wasn’t there before. I use it in the morning as recommended and also the eye cream morning and evening
Tho The website is challenging and…
Tho The website is challenging and difficult to get to an answer. I gave up
Company details
Information provided by various external sources
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Contact info
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Website
musely.com
All reviews
544 total • Write a review
Showing 21 - 30 of 540 reviews
MS
Great products that actually deliver…
Great products that actually deliver the results they claim. Customer service is great too. Definitely recommend Musely products.
RH
Musely is always such a great company…
Musely is always such a great company to do business with. Their products are amazing and their customer service is always on top of everything. I've loved every product I've ordered from Musely, They are a bit more expensive than others but you always get what you pay for.
KA
I have found Musley products to be… Great
I have found Musley products to be superior!! I love them. My only caveat is that you need to be able to delay the next refill longer on some things without having to cancel. It doesn’t serve anyone purpose to cancel because you dont need the refill yet. Also you should be able to get any product without vitamin C.
JB
I stopped using b/c i could not speak…
I stopped using b/c i could not speak with a nurse for follow up and couldn’t get on the app. There was no remedy to my situation about fixing my dilemma with the usability of the Musely App. So I thank you that I w As able to cancel my year long order! Thank you
GV
I really see results and that is why I…
I really see results and that is why I love and continue using Musely. Especially the hair solution and the spot treatment to me they are the best I really love them
NB
Totally Disappointed
I’ve been using Musely products since Feb/March 2025. I’ve ordered most of the products for face, and except for the Spot treatment, I’ve yet to see results with any of your products. My feeling is you provide the lowest possible amount of an active ingredient in each of your products, and that’s just not enough for a lot of us. I voiced this concern to Dr. Williams. At this point, I would only consider continuing your products if I had the strongest formulations you make. Totally disappointed after spending all this money and time invested in Musely.
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