Fake Products
I received my product. However, my issue is it is not genuine. The official website didn't provide any information on the authenticity of their products. SO BEWARE.
Over a year ago
I received my product. However, my issue is it is not genuine. The official website didn't provide any information on the authenticity of their products. SO BEWARE.
Over a year ago
Lovely sales staff helped me pick out an item for my partner. Requested an exchange and the staff helped me quite seamlessly. Purchased a wallet, however it's tearing (1+ years).
Over a year ago
Pourquoi -5 étoiles n’existent pas! Faute d’une mauvaise manipulation mon stylo tomba et enfonça la plume. Envoyé en réparation, 75€, impossible de retrouver le stylo: ils l’ont envoyé à une mauvaise... See more
Over a year ago
Ottimo negozio commesse competenti , molto gentili è un piacere andarci .🔝
I received my product. However, my issue is it is not genuine. The official website didn't provide any information on the authenticity of their products. SO BEWARE.
Lovely sales staff helped me pick out an item for my partner. Requested an exchange and the staff helped me quite seamlessly. Purchased a wallet, however it's tearing (1+ years).
Pourquoi -5 étoiles n’existent pas! Faute d’une mauvaise manipulation mon stylo tomba et enfonça la plume. Envoyé en réparation, 75€, impossible de retrouver le stylo: ils l’ont envoyé à une mauvaise adresse! Deuxième envoie, cette fois ci avec une agrafe défectueuse : une fissure dans les 2 côtés du plie! Nouvelle réparation, 75€ : ils ont redressé l’agrafe ! Ils me propose de repayer à nouveau ! Prenez les jambes à votre cou et partez. Un bic sera mieux! QUELLE HONTE!
Ottimo negozio commesse competenti , molto gentili è un piacere andarci .🔝
Particolarmente amante dello stile Montblanc, mi è stato regalato uno smartwatch Summit 3, con il desiderio di abbinarlo al mio Iphone 14 plus, stanco del design del mio applewatch. A parte il fatto che l'impostazione e l'accoppiamento tra il cellulare e il Summit sono lenti e difficili, mi trovo uno smartwatch che funziona solo con Android e quindi non può visualizzare le app per iPhone, perde facilmente la connessione con il cellulare e ha una durata minima della batteria. Trovo assurdo che la Maison Montblanc non sviluppi un prodotto del genere pensando ai clienti con software iOS. Ho quindi deciso, solo dopo 48 ore, di restituirlo. Un vero peccato perché il design era molto bello, elegante/sportivo ed accattivante. Ritengo che ha poco senso acquistare un smartwatch per usarlo come un normale orologio: si possono trovare smartwatch di gran lunga superiori a prezzi inferiori. E… In passato avevo acquistato un Augmented paper... anch'esso poi rivenduto per modestia tecnologica. Morale: cara Montblanc, concentrati solo sulle cose che sai fare bene, ed evita di avventurarti in settori in cui potresti essere percepita come un generico commerciante orientale. Ritengo che la vostra politica di vendita in questo settore merceologico sia particolarmente offensiva per i clienti!!!! Sono rimasto davvero con l'amaro in bocca!
Après avoir cassé une pièce en plastique de mon porte-plume Mont-blanc (dommage mineur) que j’ai déposé chez Kramer-Krieg à Lausanne (représentant Mont-blanc) j’ai du attendre 2 mois après plusieurs rappels de ma part pour enfin apprendre que mon stylo était réparé… Le service après vente Mont-blanc à sa clientèle est plus que lamentable pour une marque allemande qui se veut une marque de luxe exemplaire. Tout cela ne donne plus envie d’acheter un produit Montblanc.
I requested a repair for my fountain pen at the beginning of January 2024 and was advised that due to a system upgrade repairs will not be accepted until February 2024. This is not what you'd expect from a prestigious company such as this.
I recently purchased the Montblanc Meisterstück Glacier LeGrand Rollerball in Blue from the Montblanc Boutique, and I must say I am thoroughly impressed. This pen embodies the consistent refinement and exquisite craftsmanship that Montblanc is renowned for. Its design is not only stunning but also evokes a sense of the majestic beauty found in snow-covered landscapes. The blue ink of this pen adds a unique touch, almost like gliding across a crystalline glacier with every stroke. The writing experience is incredibly comfortable, with smooth and clean ink flow, making every writing session a joy. The iconic white star emblem embedded on the cap adds a touch of distinct elegance to the pen. The Montblanc Meisterstück Glacier LeGrand Rollerball is not just a practical writing instrument; it is a work of art. Whether for personal use or as a gift, it is a choice that leaves a lasting impression. This rollerball pen truly captures the beauty of glaciers, bringing a unique sense of style to my writing life.
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Reviewers frequently report negative experiences with Montblanc Boutique, citing customer pain points more often than praise. Common complaints include smartwatch, montblanc, stylo, summit. A smaller set of reviewers mention positives such as montblanc, glacier, rollerball, writing. Overall sentiment is predominantly negative based on 8 reviews and an average rating of 2.3 stars.
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