Review summary

Mobile Monster is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Reliable way to get some extra $$

Super easy process and a great way to recycle old phones. Would definitely recommend

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DS
Samsung Galaxy S23 Ultra. Very good service and quick payment.

Very good service and quick Payment

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R
Will use again

Easy to arrange. Received a nice payout for 2 old phones gathering dust.

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Easy to do Always reliable and timely

Easy to do Always reliable and timely

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Company details

Information provided by various external sources

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All reviews

1,000 total • Write a review

Showing 41 - 50 of 996 reviews
J

Selling Mobile Phone

The register/selling on the mobile monster web page was easy and clear. I chose to hand in my phone personally to mobile monster. It was a bit difficult to find their office in Melbourne CBD but once I reached there, it was smooth handover. Received money to my account after 10 days. I think service was good.

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M

Great service

Great service. Kept informed through the process. Highly recommend

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LN

I am very happy

I am very happy with the experience I had with them, they helped out a lot and the staff were amazing.

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SO

MM payed me $100 more than Optus for my…

MM payed me $100 more than Optus for my iPhone 11. The process was easier and cost free as they sent me a postage free envelope. They were always in touch with me by email throughout the process. I was paid on time in cash directly to my bank account. Optus would have provided an online Visa. My daughter was worried it was a scam. It certainly wasn’t. MM did everything they promised. Well recommended.

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M

Very easy to do business with

Very easy to do business with. Accurate information on the price they’ll pay for my iPhone

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S

Good communication

Good communication. Good offer for my iPhone. Money transferred as promised

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JP

I got best price for my device

I got best price for my device. Thanks

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SG

A great experience

A very positive experience selling my Samsung Galaxy S22 with Mobile Monster. Took a little while to receive my phone sachet to post my phone to them, but once they received my phone payment was processed within 5 business days to my Account. Would definitely use them in the future.

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NM

Great price easy to deal with quick…

Great price easy to deal with quick money return highly recommended

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