Review summary

Mobile Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Reasonable and straightforward for…

Reasonable and straightforward for customers.

MW
Product came as described the added…

Product came as described the added charge cable gave you a 4 star from me , a screen protector I would of give you 5 stars excellent time for delivery

k
Apple pencil

Great product. Super fast delivery. Would highly recommend.

AW
Amazing company… quick easy with a good…

Amazing company… quick easy with a good price

Company details

Information provided by various external sources

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All reviews

998 total • Write a review

Showing 11 - 20 of 994 reviews
WH
1 out of 5 stars

Send out damaged phones 6777 order…

Send out damaged phones 6777 order number. They refunded but not the correct amount they still owe me £15. Don't use they scammers

Date of experience: July 11, 2025

C
5 out of 5 stars

I have had very good communication with…

I have had very good communication with this firm and the offer they gave me for my iPhone 14 Plus was very reasonable. How ever 8 have since decided to keep my phone for a bit. I will though come back here when I decide to to change my phone. Please don’t be out of my some of the bad reviews. They are only a minority from what I can tell they are a good company.

Date of experience: July 10, 2025

CH
5 out of 5 stars

Swift delivery

Swift delivery, ipad was exactly as described and a great price.

Date of experience: July 10, 2025

MH
1 out of 5 stars

After ordering 3 firesticks from this…

After ordering 3 firesticks from this company, I’ve realised I got sent the American plugs. I requested a refund which took a week for a response and having to use every available option: WhatsApp email and telephone After finally getting a return address I was then told all three items were opened/ unsealed. However, Only one of the items were opened and now I’m getting a percentage off my returns as they believe all three items were opened when only one was opened which made me Realise I was sent American style fire sticks . You people are scammers.

Date of experience: July 10, 2025

L
5 out of 5 stars

Good price

Good price, excellent packaging, quick and safe delivery

Date of experience: July 9, 2025

AH
5 out of 5 stars

All good

The phone arrived within a few days, condition as described. All good

Date of experience: July 8, 2025

d

don

US

5 out of 5 stars

An absolutely fantastic experience…

An absolutely fantastic experience dealing with Mobile Direct. The price offered for my phone was the highest and the whole process was completed lightning fast. They didn't try to quibble about the price when they got the phone and the communication was excellent. Very impressed!

Date of experience: July 7, 2025

A
5 out of 5 stars

Mobiles direct - recommend

Deciding on a new phone was the most difficult part of the process, once decided the phone arrived quickly and I was very happy with my new phone!

Date of experience: July 3, 2025

B
5 out of 5 stars

Reliable, Helpful, and Professional — Mobile Direct Delivers

Excellent Service from Mobile Direct — You Won’t Be Disappointed Thank you, Mobile Direct, for your lightning-speed assistance in sorting me out with a USB-C. Truly impressed with your prompt and professional service!

Date of experience: July 3, 2025

SK
5 out of 5 stars

Great experience i m buying first time…

Great experience i m buying first time original product I have received thanks mobile direct

Date of experience: July 2, 2025

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