Car was great
Car was great Service was great!

Over a year ago
Excellent value. May not be the flashiest cars to rent but perfectly safe, clean, honest, and great service.
Over a year ago
Ey up excellent service - excellent staff - friendly and helpful- took us to drop off and helped with luggage - can't speak highly enough of their service and product.
Over a year ago
Had a great experience with mint rentals. Staff were very friendly and helpful. Vehicles are good value for money. Clear instructions for airport pickup. I recommend mint.
Over a year ago
Horrible experience. The cars are old, all secondhand import from China. They have high kilometers, and the dashboard and interface are all in Chinese. So when there is an error or warning, you need t... See more
Car was great Service was great!
Great experience, would hire from them again with no worries at all....
Car was great and customer service was good
Thank you for the economical price at the last hour for peak season booking. Your team member is friendly (the German girl - Hello!) and was very helpful at the same time laidback that make me feel renting from an old friend - even tho its only my first time.
Service is great - the young German girl who was working last weekend was lovely - car was great - no issues - quick and easy to hire.
Great service from Mint Rentals while visiting from Australia, car was well maintained and presented well. Also the customer service in replying to my emails prior to arriving in NZ was excellent too, would strongly recommend to friends and family and I’ll be booking my next car with them too! Cheers guys
excellent experience
Great service, prompt pickup from airport, van was great and price was lower than anywhere else!
very fast and good to deal with, would recommend again. And would use again. Thanks for your service.
Great value car rental especially around Xmas. Easy to deal with and helpful. Fitted an anchor point for a child’s car seat on the spot. Car a little tired but is a reflection of the good daily rates. The windscreen was very greasy so it would be great to attend to that. Thx
Orsum customer service would recommend this company to everyone :)
Mint Rentals is a very honest and sweet as company. Even it's just a small office, the ppl, who are working for Mint, are very nice and flexible if you want an last minute upgrade. The return of the car was very ez without any problems at all. Looking forward to rent a car again at Mint!
Great people to deal with. Easy as. Cheers.
Very good experience and operators very helpful
Great value and excellent service.
Took this car to Opotiki, used a full tank of gas to get there when any other car would have gone down on quarter to half a tank. But a nice ride none the less.
Hired a corolla from Auckland Airport, the car was reliable, but a bit hiccup with after hours service. There is an extra charge as our flight arrived just after midnight. which was ok, but as we followed the instruction to dial 10 from the information desk at the airport, no pick the first couple of times. Eventually it was answered, but had difficulty understanding as it was heavily accented. We were instructed to go to bus stop and wait for the vent. We waited a good 25 mins but no Mint van come by, other vans came and gone many times. So we went back to information desk and ring again, they told us that there was no mint van at that hour, just get on one of the airport transfer bus! Only If they had told us at the start. We complain to guy at the office when we pick up the car, he said he doesn’t know anything!
Excellent, hassle free, worry free online booking and service. Our vehicle was in excellent condition. Superb value for money, made our holiday that much more enjoyable as all the family could travel together in a people mover.
The car was a bit older and had a bit of a shabby look in some places. On the other hand, it was very cheap, it worked fine and the service was excellent. I am very pleased.
I found the staff very helpful and would definitely recommend Mint rentals.
Based on analysis of 8 reviews rated 1-2 stars for Mint Rentals
“Horrible experience”
“In the email, they apologised for the lack of service and offered us a 20% refund of the hire charges, which we accepted”
“The first response of Mint Car Rentals was that we should just contact road assistance”
“Old car, long waiting time to pick up from the airport, extra fee because I dropped the car off outside business hours”
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Mint Rentals is a car rental service based in Auckland, New Zealand, specifically catering to travelers arriving at Auckland Airport. The company provides an extensive selection of vehicles, including compact cars, hybrid options, station wagons, and larger 8-seater vehicles, making it suitable for various customer needs, from solo travelers to families. Mint Rentals focuses on offering affordable car hire without hidden fees, ensuring customers have a transparent rental experience. With features such as unlimited kilometers and 24/7 roadside assistance, the company aims to enhance the travel experience for both local and international visitors exploring New Zealand. Customers can conveniently book their rentals online and enjoy flexible cancellation policies.
Mint Rentals receives overwhelmingly positive feedback, with many reviewers praising the excellent service and friendly staff. Customers frequently highlight the great value for money, noting that while the vehicles may not be the newest models, they are safe, clean, and reliable for their needs. The clear instructions for airport pickup and the flexibility in accommodating requests, such as late drop-offs, further enhance the rental experience. However, a small number of reviews express dissatisfaction with the age of the cars, mentioning issues like high kilometers and outdated interfaces. Some customers also report long wait times for airport pickups and additional fees for after-hours returns. Despite these concerns, the majority of feedback reflects a strong sentiment of satisfaction with Mint Rentals.
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