coverage is horrible
coverage is horrible

8 months ago
Mint is a quality service provider at a reasonable price. It also offers some excellent phone deals. What's not to like about that?!
8 months ago
When they sell you, everything sounds great. I wish I had seen these previous reviews first. On 7/29, Mint Mobile charged my card $802.94. This was to cover a Samsung S25 and a year of service. As I a... See more
coverage is horrible
Reliable & Easy.
Great company to be with. I am so glad not to be paying more than I want too. I works perfect for me.
Good internet service
useless Ai-helping system!!! waiting without Data even tough i paid! have just a simple question but nothing works!!! thanks for your answer: talked 10 more minutes with your AI and waited for a human to answer. no answer. just open my app again or send me that text message so i can see my plan again on the app, so i see why i don‘t get internet!
TERRIBLE CUSTOMER SERVICE. Not worth the discounted price. I disputed a charge from Mint Mobile for a service that was accidentally added to my MM account. MM suspended my account and would not un-suspend it until I paid them money for the disputed amount. I still had 6 months on my year pre-paid service. I had to get new phone service or have no service at all. Very disappointed ☹️ And the cellular service was not great either…
Love the price! No interruptions! Great service!
Horrible. Still trying to get activated. Going on 2 days now. Worst experience of my life!
I love Mint Mobile. It has done a truly great job for me. And the rates I have been able to hold on to are wonderful especially for a retired woman. Thank you.
I am Happy with Mint Mobil for the second year now.
Very good services. Highly recommend.
Great price and reliable service.
good level of communication re.: my account, duedates, etc.
Customer service is really bad. Easy to get to a person but they're just about as good as a bot. I wish it was easier to know what's taking up so much data. I am pretty predictable, I do the same thing every month. 15G is usually enough but there's been a few months where I flew through data so quickly without explanation. When I have had to buy extra data, it is hard to tell when that data is reflected in my balance. There's inconsistent information on when my data renews, different sources telling me different things. I still don't know exactly when.
Good service. Good value.
I have had no issues since switching. Only thing I wish was that there was the option for an Apple Watch data line.
Service is very economical and mostly reliable, having experienced no service only once in my travels. I would like to be able to see detail regarding phone usage to enable me to track. Basically only get total amount of GB remaining which zeroes out each month with no historical data. I have referred the service to family and friends.
Longs time user of Verizon. Since I’ve switched I’ve had no difference in service and I’m saying over $1,000/year. Very happy!!!!
I am so pleased with the customer service. They answer the phone very quickly, provide knowledgeable answers and even volunteer ways for me to save money when I wasn't even asking about that.
Reasonably priced, reliable
Based on analysis of 190 reviews rated 1-2 stars for Mint Mobile
“When they sell you, everything sounds great”
“I signed up for Mint Mobile during a promotion on 08/03/2025”
“When they sell you, everything sounds great”
“The only thing good I can say about Mint is the price is low”
“I am transferring my primary phone number to a different provider and need my port out code AND a new telephone numbe...”
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Mint Mobile is a telecommunications company that offers affordable prepaid mobile phone services. The company provides a variety of plans that cater to different customer needs, focusing on cost-effective solutions for consumers seeking flexible data options without long-term commitments. Mint Mobile operates primarily online, allowing customers to purchase SIM cards and manage their accounts through the company's user-friendly website. Targeting budget-conscious individuals and families, Mint Mobile aims to disrupt traditional mobile service models by providing high-quality service at competitive prices. Their offerings include a range of talk, text, and data plans that allow users to choose the amount of data they require, making it an attractive option for those who prioritize value and flexibility in their mobile service provider.
Mint Mobile receives a mixed reception from its users, with 54% of reviewers expressing positive sentiments about the service. Many customers appreciate the affordable pricing and find the phone plans to be a great value, often comparing the service favorably to more expensive providers like Verizon. However, significant complaints arise regarding the quality of service, particularly in terms of signal strength and internet reliability. Reviewers frequently mention issues with customer service, citing frustrations with the website and app functionality. While some users report satisfactory experiences with their plans, others express dissatisfaction, particularly after switching to new devices or renewing their contracts.
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