Medical Supermarket Reviews

Brilliant Customer service...

We have been customers of Medical Supermarket for about 2 years now. Nothing is ever too much trouble. Easy ordering and quick deliveries. Keep up the good work. ⭐️⭐️⭐️⭐️⭐️

As a business we have got nothing but good things to say about Medical Supermarket. Everyone is so helpful and lovely, no matter where we look their prices are always the cheapest and delivery is super quick! If I could give them more than 5 stars then I happily would!

Really pleased with the service

We would happily recommend Medical Supermarket. The website is superb. Their customer service is impeccable. Our deliveries always arrive very quickly. What more could you ask for.

The Team is really caring and attentive, all queries are replied straightaway. We always receive notifications regarding the delivery date and the product is delivered on the day. Overall, excellent company and excellent service.

We have used medical supermarket for over 6 years and they are always helpful by email and over the telephone whenever we need help. Fast delivery with products and do let us know of any delays. Very professional and always go the extra mile to help you. Thank you for your service.

Fantastic drivers

I have recently purchased 4 boxes of surgical face masks, a hand sanitiser and few visors. The surgical masks (OPROTEC) emphasize on made in the U.K.; I bought the face masks because I supposed the quality is reliable than made in China; however, the face masks are extremely thin and could not identify which side should wear outer and which side should wear inner to cover mouths and noses. It has raised the doubts if the face masks are really Type IIR Fluid Resistant Surgical Face Masks-EN14683 Certified as stated on the website. The visors are also thin and fragile. The hand sanitiser will leave white flakes on hand after using. The delivery service was great though. Nevertheless, the product quality is unfortunately not in a good standard and disappointing.

Great website, easy to use and a brilliant team to support you

Great Customer Service and exceptional help and support during the Covid-19 crisis.

We signed one year ago a contract with Medical Supermarket and we are very happy with the service, prices, and invoicing system. They have a clear understanding of customer service; very polite and efficient staff who deal daily with our queries and orders from 5 GP surgeries. You can find everything in one portal. The website is clear, secure, and easy to manage. It shows by categories a variety of products that we use at our GP surgeries. They have lower prices than other suppliers. This has helped us to reduce our costs and improve our efficiency. Medical Supermarket has made every effort to support us with the demand during this difficult time COVID-19. Thanks a lot to all the team. Marta Cabrera Hammersmith and Fulham Partnership

I have been a customer for many years now. This is due to the personal touch (Seb you are just the best!) and the fact that I know I am always getting the best prices on everything that I order. Nothing is too much trouble.

Very helpful, courteous service. Prompt delivery, quick to respond.

very good service, friendly customer service, very happy customer