Max Insurance Reviews

Stephanie has been amazing so far to deal with very fast as responding to my concerns and been a pleasure so far working with her on my insurance claim. Thanks Stephanie 😊

Kindly speak and helped voice.

I was contacted then by one adjuster then was changed to another. I cannot understand why i was not paid for all the invoices provided. After all i am not getting the money. It was for work that was done for damage from the storm. I was out of hydro for 21 days and was doing everything thing i can get service. It was a very stressful experience dealing with the insurance company. Now i am stuck with an invoice that is very difficult for me to work with . I have never made an insurance claim before and i hope i never have to make another one. I am sorry that it was not a pleasant experience. Terry.

Excellent service.Fast response.moe helps me lot.thanks

Max insurance kept me updated in real time, the claim process was simple, and communication was clear and efficient—it really gave me peace of mind.

I received A+ service from my insurance company after my basement flooded, and I couldn’t be more grateful. I was especially impressed with the communication app they use—it made it incredibly easy to stay in touch and keep track of the process. Samantha, in particular, was outstanding. She patiently guided me through each step and kept me informed with timely updates. Her professionalism and empathy made a stressful situation much more manageable. The gentleman who came to evaluate the damage was punctual, courteous, and clearly very experienced. He conducted a thorough assessment and answered all my questions with confidence. Overall, the entire experience was handled with care and efficiency. I truly appreciate the support and would highly recommend this insurance provider to anyone looking for reliable and responsive service during a crisis.

AMANDA WAS VERY PATIENT AND VERY RESPONSIVE IN A FASHIONABLY TIME. SHE WAS VERY KNOWLEDGABLE AND INFORMATIVE TO HELPING WITH MY DECISIONS THROUGHT THIS WHOLE ORDEAL. WE NEED MORE GREAT HUMANS LIKE HER IN THE WORLD. THANKS AGAIN FOR ALL HER PATIENTS AND HELP

Heath was excellent. He went above and beyond for my claim to help me out of the goodness of his heart. I very much appreciate his efforts to resolve my situation.

They upheld their end of the insurance.

Very good reply times and did a good job explaining all my options to take some stress off of me during this hard time. Much appreciated!

Heath was so kind and explained every part of the process in great detail. As someone who has never put in an insurance claim as complicated like this, it was very much appreciated. I never felt rushed in phone calls and I learned so much about insurance.

I would like to take a moment to express my sincere appreciation for the outstanding service I received from your team throughout my recent claim process. From the very beginning, the level of professionalism and efficiency was evident. The response time was incredibly fast—every inquiry I had was answered promptly and thoroughly. Your team was not only knowledgeable, but also extremely helpful and patient, guiding me step by step through what could have been a very stressful experience. I was particularly impressed by the level of cooperation and communication among all parties involved. Everyone I interacted with was courteous, respectful, and genuinely committed to ensuring that everything was handled smoothly and in a timely manner. The entire process felt well-organized and transparent. Thanks to your team’s dedication, everything was resolved efficiently and fairly. It’s rare to encounter such high standards of service, and I’m truly grateful for the support and professionalism shown by your company. I would highly recommend your services to others and will not hesitate to work with you again should the need arise in the future. Warm regards, Peizheng Shi

Very prompt and attentive service from the Heath in tge claims dept.

Max insurance is the best this insurance have great working people my adjuster is amazing always pick up the phone always try to help me

I had an excellent experience with the insurance adjuster, Somer B. She was attentive, listened carefully to all my concerns, and addressed everything promptly. I truly appreciated her professionalism and the speed with which she resolved the issues—everything was taken care of in a very short time. Great customer service!

⸻ Alexandro at Max Insurance was incredibly helpful and cooperative. He guided us through every step with patience, making us feel calm and confident throughout the process. Highly recommend!

Heath made the experience painless and simple by keeping me in the loop and answering any questions I had.

We recently had the pleasure of working with Alex from Max Insurance on a claim, and we couldn’t be more grateful for the outstanding support and professionalism he provided throughout the entire process. From the very beginning, Alex was responsive, knowledgeable, and incredibly thorough. He took the time to explain every step clearly, answered all our questions with patience, and made what could have been a stressful experience feel smooth and manageable. His attention to detail and commitment to getting things right were evident from day one. He went above and beyond to make sure we were treated fairly and kept well-informed at every stage.