Very bad costumer service treated like…
Very bad costumer service treated like I have the plague I work in nhs never treat patients like that even though they have COVID-19.Never going there again cut up my card 😡

9 months ago
Bestelling gedaan van een hoststand van 200 euro, stond 2 dagen bezorgtijd bij, inmiddes zijn we twee maanden verder en heb ik zojuist een lepel ontvangen. GELD TERUG DOEN ZE NIET. Laatste keer dat ik... See more
10 months ago
Vaak goede aanbiedingen. Verse producten, En altijd een fijn uitje om even geheel te rijden,
10 months ago
I have only ever found the staff helpful and friendly but on this occasion Zoe in the Rayleigh store went above and beyond to help me track down a product for my son, which I had been looking for for... See more
11 months ago
Extremely run down, very overpriced and alot of items are actually cheaper from you from your local supermarkets. Opening times are incorrect on website and has today waisted our time/fuel.
Very bad costumer service treated like I have the plague I work in nhs never treat patients like that even though they have COVID-19.Never going there again cut up my card 😡
Net in de Makro groningen geweest, niet normaal wat hier gebeurt. Hele gezinnen lopen te funshoppen, de leiding geeft aan een deurbeleid te hebben. Heeft de Makro niet door dat pasjes aan Jan en alleman worden uitgeleend😳 Laat iedereen zich identificeren zodat diegenen voor wie de Makro bedoeld is veilig hun inkopen kunnen doen voor hun onderneming. Samen moeten we er voor zorgen om Corona eronder te krijgen, denk aan een veilige omgeving voor het personeel.
worst shopping experience ever, Makro have gone to the dogs. Staff need to be told who keeps them in a job THE CUSTOMERS, Training needed urgently, Probably be better closed.
Ingezakte matrassen binnen 2 jaar. Perfecte afhandeling en zeer nette klantenservice. Nieuwe matrassen binnen 2 weken. Een zeer goede service.
Ik zie leuke aanbiedingen Kom in de winkel nietz te vinden Sketchers niet te vinden Soundbox philips uit verkocht Monitors verkopen ze niet Dus zonder produkten naar huis Ik ga er niet meer hee
It was working well in Pakistan but after becoming metro its performance going down. I know because I started work with makro in 2006
This morning I traveled for 15 miles to shop at Makro in Poole, wearing the necessary PPE equipment and appropriately sanitized I was turned away at the door. I own a retail business and have a valid customer card. I think this is very short sighted in the current climate to be turning customers away, particularly at the time there were very few cars in the car park (around a dozen). I will now think twice before planning another trip to Makro.
Rubbish can’t shop Makro and bookers without business account it’s not for normal person to shop here pray and hope some 1 open big cash and carry in Southend for normal person because these supermarket are only vip
Disappointed to see that children under 16 are not allowed in store. I visited the Croydon branch to be faced with very rude staff. Why haven’t we been notified of this in advance? Why are single parents being discriminated? Are you going to stop over 60’s too as they are more at risk! Absolute joke. Makro can stick their membership!
No children under 16 allowed in stores! Ridiculous discrimination from rude customer service staff who don't have enough knowledge of what they are talking about, trying to explain the rational without the understanding of the topic. What incompetent individual made that decision and what is the basis for the decision as it is in no government guidance nor is any other store in the country deciding the implement such idiotic measures. How are you supposed to visit the store if you have a toddler and no childcare due to the fact we can't visit other households due to local lockdown rules which rules out grandparents/family members, a toddler is not yet at school obviously and as a family of keyworkers my partner happens to be at work helping to care for the most vulnerable individuals at this difficult time meaning I have no choice but to bring my toddler shopping with me. The same applies to single parents. I returned my membership to the customer service staff in a safe way as I wouldn't want my toddler to infect them with Covid and won't be returning the store ever again. Costco were a lot more accommodating and had a much wider range of products.
Nou. Vandaag in de Makro Breda voor het eerst Rioba slagroom gekocht. De Debic slagroom die we normaal altijd kopen zou slecht leverbaar zijn volgens de Makro. Dus we proberen gewoon het huismerk van de Makro een keer, toch? Man, man, man, nog nooit in ons leven hebben we zo een smakeloze slagroom geproefd. Het mag niet eens slagroom heten!!!!! Snel naar de Hanos en of de Sligro. Die hebben geen levering problemen met Debic. Lekkere slagroom voor een voordeligere prijs dan die Rioba zooi van de Makro! Jammer Makro, gemiste kans!
Was refused entry as a carer. They said its government and company policy except it isn't! I rung another branch and wholesalers who both said it was ludicrous! Rayleigh branch discriminate the disabled and no social distance practicing at all from staff, their attitude is unprofessional too!
Worst ever shop experience Everything bad expensive..down to waiting for ever at cash register very slow staff Hole experience terrible
Rubbish! No Under 16s allowed, for what reason? Pathetic. Macro Rayleigh - signage explaining this was facing wrong way and only visible after entering.
I can't believe this. It's a joke. No children under the age of 16 are allowed to go in. Yet they have people and staff in there without face masks but kids are allowed in supermarkets and other shops and to think I'm gonna leave my children at home when I come here I don't think so. Very poor from makro
What on earth are Makro thinking not allowing under 16s in store, if the supermarkets etc. are doing so then I can see no rational explanation for it. Disgraceful!
Called up as had a query as to whether my Makro card would be valid at the Greenwich store as was down for work. Lady on the phone VERY rude and abrupt. Went in anyway and queued behind an old man wanting a refund. Presumably the staff member (said Annette on her badge) was the same as the lady I had the misfortune of speaking to on the phone. Couldn’t believe the way she spoke to him! Very very unprofessional and rude as! She definitely needs some customer service training. She was also super rude to a lovely lady who requested to use the toilet before signing in. Fortunately for me (and her, as if she’d served me I’d have asked to speak to her manager to complain) another really helpful lady call Lin who didn’t have an attitude problem, came, listened to my query and sorted me out a pass. A shout out should also go to the cheery man on the checkout who was great! Annette needs to learn from her colleagues about the importance of customer service.
so why is a child under the age of 16 any more a covid risk than anyone else??????? what a stupid pathetic rule!!! makro truly have got themselves an utterly clueless bunch of H&S advisors...cinemas, shops, airports, hotels, ( and the list goes on) dont victimise so why should makro.. my daughter doesnt want to go back and tbh neither will I
Totally discriminatory not allow children under 16 to go in. Staff so rude. Never going again
Goederen worden niet geleverd. Geen antwoord op telefoons of mails. Alsook geen antwoord via messenger. Naar de klantendienst in Makro Eke geweest. Goed geholpen, dossier opgestart. Belofte gekregen dat Makro binnen de 5 weken ons geld zou terugstorten. Nu 7 weken later nog steeds geen centen en geen antwoorden!!!!
Based on analysis of 178 reviews rated 1-2 stars for Makro
“Tuinset gekocht via de makro webshop”
“Extremely run down, very overpriced and alot of items are actually cheaper from you from your local supermarkets”
“Iwen into the Halesowen store Birmingham as a customer from a large organisation and had the entry card for twenty ye...”
“Delivery men are lazy they won't always deliver to the agreed spot in premises when they can't just roll a trolly there”
“Made the 40 minute trip one way to Makros and asked the less than happy chappy if I could sign up for membership to w...”
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Makro is a prominent wholesale retailer operating in the United Kingdom, specializing in providing a wide range of products and services to businesses and professional customers. Catering primarily to small and medium-sized enterprises, the company offers an extensive selection of items, including food, beverages, household goods, and business supplies. With a focus on bulk purchasing, Makro enables customers to obtain high-quality products at competitive prices. The company operates through its online platform, www.makro.co.uk, where customers can easily browse and order products for delivery or in-store pickup. By facilitating a seamless shopping experience, Makro serves a diverse clientele, including restaurants, caterers, retailers, and other businesses seeking reliable and cost-effective sourcing solutions. With its commitment to customer satisfaction and a comprehensive product range, Makro continues to be a trusted partner for businesses across various sectors.
Makro receives overwhelmingly negative feedback from customers, with many expressing frustration over poor service and high prices. Reviewers frequently mention issues with delivery, such as long wait times and receiving incorrect or damaged items, leading to dissatisfaction with the online shopping experience. While some customers appreciate the friendly and helpful staff, particularly in specific stores, these positive interactions are overshadowed by complaints about the overall management and service quality. Many people find the prices to be exorbitant compared to local supermarkets, prompting them to advise potential buyers to check prices elsewhere before making purchases. Additionally, there are concerns about misleading advertisements and inadequate customer service responses.
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