Lyca Mobile PL receives a mix of praise and criticism from its customers. Many reviewers commend the excellent customer service, particularly highlighting the assistance provided by staff members like Vasuki and Vinodhini, who are noted for their professionalism and helpfulness in resolving issues such as SIM card replacements and network problems. Consumers appreciate the quick resolution of their inquiries, often expressing satisfaction with the support they receive. However, a significant number of complaints revolve around technical issues, including difficulties with internet access, problems with the online recharge system, and delays in activating purchased packages. Some customers report long wait times for assistance and unresolved issues that linger for weeks.
7 months ago
Od kilku lat korzystałem z tej sieci. O ile w Polsce jest w miarę ok, to poza jej granicami tragedia. I mówię o UE. O łączeniu automatycznym zapomnijcie. Po przedstawieniu na ręczne, trwa to po kilkad... See more
7 months ago
Od ponad miesiąca nie mogę wykupić pakietu długoterminowego. Na zgłaszanie tego problemu poinformowano mnie że w ciągu 48godzin zastanie naprawione. Minęło już ponad miesiąc i dalej nie mogę. Na zapyt... See more
7 months ago
Uważajcie na sieć lyca mobile po kupieniu nowej karty ona nie działała doładowałem bo myślałem że nic nie mam na koncie i tak zostało tam 70 zł bo musiałem drugi starter kupić zapomniałem o nim po rok... See more
Muthukumar was attentive and fast but I did not appreciate having to stay on the line with him while completing this review - I would have preferred to complete this at my own pace and that is why he is getting 4 starts and not 5 as he suggested
Good respond. Muthu kumar. Great conversation..
Vasuki professional person to talk
Vasuki is one of the best customer services representative and very friendly and humble
muthukumar it's was Good
Muthukumar was the person I spoke to. Great guy! Patient, polite and provided clear instructions throughout. You deserve 5-STARS!! Cheers!
Muthu Kumar being polite and helping customer care service provider for me. Thank you for for his good job.
All though the line was busy and it took a little bit of time to get an agent. It was nice, straight to the point conversation. Agent Muthukumar was great. Hope to get the result shortly
Vasuki was of great help. She understood the issue immediately and helped me to resolve it asap.. I really appreciate her assistance and help. Regards Chandrashekhar
I had cal with Muthukumar for lycamobile number change and he was very cordial and patiently carried out the whole process.
excellent service given by Vasuki. Thanks for her support.
It was about transferring my number.Vasuki listen my problem very carefully.
Muthukumar the customer service representative gave the good guidance for my network problem issue . Thank you
Vasuki is really an amazing agent !,please keep on doing that good job
the agent was very professional and experienceed one who know the job ,l am really 100 % recomanded this agent to be promoted
Vasuki was very helpful and kind while resolving my problems instantly and also informing about all possible information needed on my query.
Vasuki is a great customer representative. Helped me too much!
Vasuki , good service.
Support worker Vasuki was a great help for me. Thanks to him/her I was able to start using my sim card.
Muthukumar He is soo good and he guid me in proper way. The best. Thanks
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Lyca Mobile PL is a telecommunications company that provides affordable domestic and international calling services, as well as data packages to customers in Poland. The company specializes in offering prepaid SIM cards and eSIM options, allowing users to select plans that suit their communication needs without long-term commitments. Targeting a diverse customer base, including frequent travelers and individuals seeking economical mobile solutions, Lyca Mobile PL emphasizes cost-effective plans that facilitate easy connectivity. Customers can conveniently activate eSIMs online and recharge their accounts, making mobile communication accessible and straightforward. With a focus on budget-friendly options, Lyca Mobile PL aims to cater to the growing demand for reliable mobile services in Poland.
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